Pinger.com (Domain) Investigation & Evidence Report
Generated on Jan 25, 2026
pinger.com
http://pinger.comWhy we think so?
Pinger.com operates mobile apps like Sideline and TextFree, offering alternatives to traditional carrier plans for millions of users. It receives roughly 91,000 monthly visits mostly from the US. The domain is well-established since 2003 and hosted on reliable infrastructure. However, user feedback across multiple platforms reports many issues including poor customer service, app reliability problems, unauthorized charges, and account suspensions. No direct evidence links it to widespread scams, but caution is advised especially regarding payments and personal data.
Risk Insights
Established Domain & Brand Presence
- Domain registered since 2003
- Multiple live trademarks under Pinger
- Physical corporate office in San Jose, CA
Frequent User Complaints
- Poor customer support reported
- Unauthorized charges and billing issues
- Account suspensions and number loss
No Scam or Malware Flags
- Not found on scam blacklists
- Clean Google Safe Browsing status
- No known phishing or malware history
Category Scores
Red Flags & Warnings
- Poor customer service responsiveness with ignored requests and unresolved complaints.
- Reports of unauthorized billing and difficulties cancelling subscriptions.
- Frequent account suspensions and number recycling causing user disruption.
Detailed Checks & Insights
0-100 Scale
Domain Technical and Traffic Analysis
Score: 85
Domain Technical and Traffic Analysis
"Technology stack includes popular tools like Google Analytics and payment methods including PayPal and Stripe; domain created in 2003 indicating established presence."
Reason: Domain pinger.com shows consistent traffic (~91K monthly visits) primarily from the United States, with reliable hosting and valid SSL certificate.
WHOIS and SSL Certificate Validation
Score: 90
WHOIS and SSL Certificate Validation
"Registrant info redacted for privacy but consistent with Pinger, Inc., located in California."
Reason: Domain has a valid SSL certificate issued recently and registered under a reputable registrar with a creation date in 2003.
Blacklist and Security Threat Checks
Score: 80
Blacklist and Security Threat Checks
"Indicates domain is not currently flagged for common online threats."
Reason: No presence on crypto scam blacklists or Google Safe Browsing phishing or malware databases.
Trademark and Brand Authenticity
Score: 85
Trademark and Brand Authenticity
"Supports legitimate commercial operations under this brand name."
Reason: Several live trademarks are registered for 'Pinger' linked to telecommunications services.
User Reviews and Reputation Analysis
Score: 45
User Reviews and Reputation Analysis
"No direct scam evidence, but many complaints and BBB F rating reflect serious reputation concerns."
Reason: Significant negative customer feedback reports poor support, app failures, unauthorized billing, and account issues.
Business Presence and Physical Location
Score: 80
Business Presence and Physical Location
"Confirms physical presence and ongoing business operations."
Reason: Google Places lists a corporate office with phone and user ratings around San Jose, CA.
Your Next Steps
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1
Exercise caution before submitting payment or sensitive data on pinger.com or related apps.
-
2
Review user feedback on multiple independent review sites to understand potential risks.
-
3
Verify any suspicious charges and report unauthorized billing to your payment provider.
-
4
Contact Pinger through official emails (e.g., support@pinger.com) for support but expect limited response.
-
5
Monitor accounts closely for unusual activity if you use Pinger services.
Key Evidence & Citations
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Pinger.com User Complaints and Reviews - PissedConsumer, BBB, Sitejabber
⤷ Gathered user reviews highlighting poor service and technical issues.
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SimilarTech Profile for Pinger.com
⤷ Technical and traffic data confirming business legitimacy.
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USPTO Trademark Search Results for 'Pinger'
⤷ Multiple live trademarks registered to entities linked to Pinger.
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Google Places Listing for Pinger, Inc.
⤷ Verified physical business location and user ratings.
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Crypto Scam Sniffer and Google Safe Browsing Results
⤷ No scam listing or malware detected on this domain.
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