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Domain Due Diligence

Report for Picturethisai.com

Report Date
October 21, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

PictureThisAI.com is a widely used plant identification website and app with over 2.6 million monthly visits, led by traffic primarily from Japan. It offers fast recognition of flowers and plants, combined with gardening tips. The site uses reputable infrastructure including Amazon cloud services and a valid SSL certificate issued by Amazon. There is a verified contact email and active social media channels. However, user reviews and reports highlight concerns about subscription practices, where "free trials" automatically convert into paid annual memberships unless users cancel promptly. Complaints focus on unclear billing and difficulty obtaining refunds. Despite these issues, the service has strong app store ratings, no known legal disputes, and is not listed on major scam blacklists. Consumers should verify subscription terms carefully to avoid unexpected charges.

Confidence Score
73%

Risk Insights

✅

Strong legitimate usage

  • Over 2.6 million monthly visits with genuine user engagement
  • Official contact and social media presence verified
  • Valid SSL and professional hosting infrastructure
⚠️

Subscription concerns

  • User reports of confusing "free trial" converting to annual paid plans
  • Difficulty getting refunds for unexpected charges
  • No fraud but billing transparency issues noted

Contradictory Signals

While the service is well rated overall, some users express frustration with billing practices suggesting improved transparency is needed.

Signal A: Strong positive app store ratings (4.4–4.8 stars)

Signal B: Repeated user complaints about subscription billing transparency

Category Scores

Red Flags & Warnings

  • Numerous user complaints about opaque subscription billing and difficult refund processes.

🔎 Detailed Checks & Analysis

Domain Metadata Check

Score: 80/100
Passed

"Registered with GoDaddy since 2017; SSL valid through September 2026 issued by Amazon; robust DNS setup with Amazon Route 53 and CloudFront CDN."

Reason: The domain has a solid registration history through a reputable registrar and uses a valid SSL certificate.

Traffic & Reputation Analysis

Score: 70/100
Passed

"Traffic mostly from organic search and direct; app store ratings >4.4 stars with 50M+ installs; no blacklists found."

Reason: Traffic ranks within top 30,000 globally with 2.6M monthly visits and majority from Japan, indicating legitimate use. App ratings show user trust.

Contact & Social Presence

Score: 80/100
Passed

"Support@picturethisai.com found on privacy and terms pages; active Facebook, Instagram, Twitter, and LinkedIn."

Reason: Contact email and official social media profiles exist and are consistently linked from the site.

User Complaints & Scam Signs

Score: 40/100
Failed

"Reported as "disingenuous" subscription with recurring unexpected charges; no reported hacking or identity theft; no direct fraud claims in official reviews."

Reason: Multiple user reports about misleading subscription terms, automatic billing after trials, and challenges obtaining refunds.

Legal & Trademark Status

Score: 90/100
Passed

"No USPTO trademark conflicts; no lawsuits disclosed; no regulatory actions noted."

Reason: No public evidence of lawsuits or trademark infringement; terms of use specify liability limitations and content policies.

Your Next Steps

  • 1

    If subscribing, carefully read and understand the trial and billing terms before providing payment information.

  • 2

    Monitor bank statements and app store charges closely for unexpected fees related to PictureThis subscriptions.

  • 3

    If charged unexpectedly, attempt to cancel the subscription immediately and contact customer support for refund requests.

  • 4

    Use payment provider dispute or chargeback options if unauthorized charges occur and support is unresponsive.

  • 5

    Check app store reviews and updates periodically to stay informed on user experience and potential service changes.

Evidence & Citations

🕵🏻 Keep investigating

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