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Investigation & Evidence Report

Generated on Jan 21, 2026

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perfumesclub.co.uk

http://perfumesclub.co.uk
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Perfumesclub.co.uk is a UK-facing online store specializing in discounted beauty products and perfumes, operating under the Spanish company Fragaroma Group. The site receives about 318,000 monthly visits, mainly from the UK, and employs common e-commerce technologies and payment systems like PayPal, Mastercard, and Klarna. Customer feedback reflects competitive pricing and a wide product range, but delivery often takes 2+ weeks with frequent customs delays. Service issues include slow responses and strict return policies. No scam blacklists or trademark conflicts appear, but multiple consumer complaints focus on delivery, customs fees, and customer support. Buyers should consider the site's risks if prompt delivery or refunds are important.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
73%

Risk Insights

🛠️

Established Site with Reliable Tech

  • Domain active since 2010 with valid SSL
  • Trusted hosting and payment infrastructure used
  • Good traffic levels mainly from UK
⚠️

Customer Service and Delivery Concerns

  • Significant delivery delays and customs fees reported
  • Customer support often slow and unhelpful
  • Refunds and returns processes are strict

Category Scores

Red Flags & Warnings

  • Significant delivery complaints and customs delays reported by customers affect trust and satisfaction.
  • Customer service is often slow and ineffective in resolving complaints, with strict refund policies.

Detailed Checks & Insights

0-100 Scale

Domain Technology and Infrastructure

Score: 85
Passed

"Uses Amazon Route 53, Microsoft Azure servers, and recognized payment methods like PayPal, Mastercard, and Klarna."

Reason: The domain uses reputable hosting, payment gateways, and analytics services indicating established business operations.

Traffic and User Engagement

Score: 80
Passed

"Bounce rate is moderate at 54%, with 2.3 pages per visit and 83 seconds on site."

Reason: Monthly visits are solid at 318,000 with primarily UK traffic, showing real user engagement.

Customer Contact and Support Availability

Score: 70
Passed

"Some complaints about slow customer service remain despite available channels."

Reason: Contact details including email and phone numbers are provided, plus social media presence on Facebook and LinkedIn.

Domain Age, Registrar and Security

Score: 80
Passed

"Registration and security info indicates a lasting and secure domain setup."

Reason: Domain was registered in 2010 with GoDaddy and uses a valid SSL certificate issued recently.

Trademark and Brand Verification

Score: 75
Passed

"This reduces risk of brand fraud from this domain."

Reason: No trademark conflicts or impersonations found in USPTO trademark database.

Blacklist and Scam Reports

Score: 40
Failed

"Customer reports caution about buying due to logistics and service challenges. No strong scam indicators, but risk remains."

Reason: While no blacklist detections exist, multiple consumer complaints include allegations of delayed delivery, hidden fees, and poor refund handling.

Your Next Steps

  • 1

    Check current user reviews on Trustpilot for latest feedback.

  • 2

    Use tracked and insured shipping options to monitor deliveries.

  • 3

    Consider alternative retailers if you require fast or guaranteed delivery.

  • 4

    Verify product authenticity via batch codes if you decide to buy.

  • 5

    Ensure payment methods offer buyer protection, like credit cards with Section 75 coverage.

Key Evidence & Citations

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