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Domain Due Diligence

Report for Pcloud.com

Report Date
October 20, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

pCloud.com is an established cloud storage service with about 3.9 million monthly visits and a global rank near 11,000. It uses reputable technologies like Amazon AWS and Google Analytics, indicating solid technical infrastructure. The WHOIS record shows a domain created in 2007, registered to pCloud International AG in Switzerland, with valid SSL certificates. It holds a registered US trademark and maintains active social media channels, reflecting business transparency and legitimacy. Independent reviews note strong encryption options and a 14-day money-back guarantee. While some users report issues with customer support and speed throttling, there are no credible reports labeling pCloud as fraudulent or involved in significant legal disputes. Overall, pCloud appears to be a legitimate and widely used service with standard risks typical of cloud platforms.

Confidence Score
83%

Risk Insights

🛡️

Established and Legitimate Online Presence

  • Domain registered since 2007 to a Swiss company.
  • Active US trademark for brand name.
  • Millions of monthly visitors worldwide.
🔧

Strong Technical and Security Foundations

  • Uses credible cloud infrastructure services (Amazon AWS).
  • Valid SSL certificate issued by SwissSign.
  • No presence on notable scam blacklists.
⚠️

Mixed User Feedback

  • Some complaints about support delays and speed throttling.
  • No evidence of fraud or financial scams.
  • Consider trial period before committing.

Contradictory Signals

Service reliability issues contrast with overall legitimacy but do not imply scam.

Signal A: Strong positive domain reputation and technical infrastructure.

Signal B: User complaints about service speed and support quality.

Category Scores

Red Flags & Warnings

  • Reports of slow customer support and speed throttling for lifetime plan customers, though no fraud allegations found.

🔎 Detailed Checks & Analysis

Domain legitimacy and age

Score: 20/100
Passed

"Long domain life and registrant data adding credibility."

Reason: Domain has existed since 2007, registered to a Swiss company.

Traffic and technology use

Score: 20/100
Passed

"Technical data supports authentic business operation."

Reason: High monthly visits (~3.9M) with solid infrastructure (Amazon, Google Analytics).

Blacklist and scam reports

Score: 20/100
Passed

"Absence from blacklist databases reduces scam likelihood."

Reason: No records of blacklisting or phishing on major monitoring services.

Trademark registration

Score: 15/100
Passed

"Trademark ownership is a strong positive signal."

Reason: Active US trademark for 'PCLOUD' confirms business identity.

Public contact information

Score: 10/100
Passed

"Transparent contact data supports credibility."

Reason: Official emails, phone numbers, and social profiles are available.

User and expert reviews

Score: 10/100
Passed

"Negative service feedback does not equate to scam."

Reason: No fraud allegations found; some service dissatisfaction exists.

Legal and dispute history

Score: 50/100
Passed

"Standard policy terms are present without litigation flags."

Reason: No publicly documented major legal disputes.

Your Next Steps

  • 1

    If considering service use, review detailed user experiences to understand support and speed trade-offs.

  • 2

    Use the free trial or 14-day refund window to assess suitability risk-free.

  • 3

    Verify encryption settings and consider additional client-side encryption for sensitive data.

  • 4

    Refer to official contact info for any account or billing queries instead of third-party channels.

  • 5

    Monitor trusted review sites for updates on service and security changes.

Evidence & Citations

🕵🏻 Keep investigating

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