Domain Due Diligence
Report for Pch.com
Why we think so?
pch.com is the high-traffic website for Publishers Clearing House (PCH). The domain is long‑standing (registered in 1994) and hosts legitimate sweepstakes and games with ~24 million monthly visits and a U.S.-heavy audience. At the same time, regulators and tens of thousands of consumers have complained about misleading marketing and hidden charges; the FTC extracted an ~$18.5M refund settlement and the company later filed for bankruptcy-related restructuring. In short: this is a real, established brand with documented consumer‑harm issues — treat offers and purchase prompts with caution. 🛡️
Risk Insights
Real brand, real problems
- pch.com is a legitimate, long‑running site with heavy traffic and registered trademarks.
- At the same time, regulators found deceptive practices that led to a major consumer refund program.
- That mix makes the site trustworthy as an organization, but risky for consumers responding to purchase prompts.
Contradictory Signals
The site is clearly a real, professionally hosted service, yet its marketing practices have harmed consumers; high legitimacy doesn’t eliminate consumer‑facing risks.
Signal A: High technical and traffic signals (Akamai, AWS, DigiCert, ~24M monthly visits)
Signal B: Regulatory enforcement and large refund settlement for deceptive marketing
Category Scores
Red Flags & Warnings
- FTC found deceptive marketing practices and obtained ~$18.5M for harmed consumers.
- Multiple consumer reports and investigations show users losing money via confusing purchase prompts and hidden fees.
- Bankruptcy/financial restructuring noted in news sources, which may affect prize obligations and refunds.
- High prevalence of third‑party impersonation scams using the PCH brand (fake calls, checks, sites) increases user risk.
- Aggressive marketing and numerous ad/monetization technologies suggest the site cross‑sells products that have generated complaints.
🔎 Detailed Checks & Analysis
Identity – domain & ownership
Score: 90/100
Identity – domain & ownership
"pch.com is an established domain with registration records dating to 1994 and clear registrar entries; ownership aligns with Publishers Clearing House corporate addresses."
Reason: Long-registered domain (since 1994) with corporate WHOIS records and U.S. registrant addresses.
Reputation – complaints & enforcement
Score: 25/100
Reputation – complaints & enforcement
"The FTC obtained a large refund settlement (~$18.5M) after finding misleading emails and hidden charges; thousands of consumer complaints and press coverage document harm."
Reason: Regulatory enforcement and many consumer complaints alleging deceptive marketing and billing.
Technical – hosting, TLS, DNS, SPF
Score: 92/100
Technical – hosting, TLS, DNS, SPF
"The site uses Akamai CDN and AWS hosting, has a valid DigiCert certificate and explicit SPF/MX records, which reduce risk that the primary host is a phishing page."
Reason: Professional infrastructure (Akamai, AWS), valid DigiCert TLS, and comprehensive DNS/SPF records.
Content – site experience & monetization
Score: 68/100
Content – site experience & monetization
"Site content matches the game's/sweepstakes business, but many ad/marketing technologies are present and have been tied to consumer confusion about purchases and entries."
Reason: High-traffic sweepstakes and games content but heavy ad/monetization integrations and reports of confusing purchase flows.
Legal – trademark & compliance risk
Score: 30/100
Legal – trademark & compliance risk
"PCH holds multiple live USPTO trademarks, confirming brand legitimacy, but regulatory actions and settlements indicate legal/compliance risk for consumers."
Reason: Strong trademark ownership but recent FTC findings and settlement show compliance failures.
Business validity – operational & financial status
Score: 40/100
Business validity – operational & financial status
"Traffic and activity remain high, yet reported financial distress and restructuring reduce confidence in long‑term promises such as lifetime payouts."
Reason: Site remains operational with large traffic, but news of bankruptcy/restructuring introduces uncertainty about payouts and business continuity.
Your Next Steps
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1
If you were asked to pay fees to claim a PCH prize, stop and verify: contact PCH via addresses listed on info.pch.com and do not send money.
-
2
If you purchased from PCH and believe marketing was deceptive, check eligibility for the FTC $18.5M refund and follow FTC guidance (link in citations).
-
3
Treat unsolicited calls, emails, or social messages claiming you’ve won as likely scams; confirm prize notifications using official site contact pages before sharing personal data.
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4
For high‑value promises or lifetime payouts, seek written contract terms and legal advice — recent bankruptcy/settlement activity can affect payouts.
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5
Report impersonation scams to the FTC and your local law enforcement, and forward suspicious PCH‑branded messages to PCH’s fraud reporting page.
Evidence & Citations
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FTC: Sends more than $18 million to consumers harmed by Publishers Clearing House
FTC press release summarizing settlement and refunds tied to deceptive marketing and purchase practices.
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SimilarWeb domain analytics for pch.com (traffic and engagement)
Estimated ~24M monthly visits, US‑dominant traffic, high pages per visit and long session times.
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SimilarTech: technologies and hosting detected for pch.com
Lists Akamai, AWS, ad tech vendors and security/hosting details that show professional infrastructure.
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WHOIS / DNS / SSL records for pch.com
Domain created in 1994; registrar Network Solutions; valid DigiCert TLS; SPF and MX records present.
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USPTO trademark results for PCH.COM / Publishers Clearing House
Multiple live trademark registrations tie the brand to Publishers Clearing House, Inc./LLC.
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Perplexity / consumer-research summary on PCH complaints and scams
Aggregated reporting on consumer losses, FTC action, and third‑party impersonation scams.
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Website scraper: public contact emails and social profiles found on pch.com
Site exposes multiple contact addresses (e.g., mediacontact@pch.com, pchconsumeraffairs@pch.com) and official social links.
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News: company status and recent business coverage (bankruptcy/ownership)
Reporting on financial distress and restructuring that affect long‑term prize obligations.
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