Paysend.com (Domain) Investigation Report
Generated on Jan 30, 2026
Why we think so?
Paysend.com is a global online money transfer platform offering fast and low-cost international payments. It handles around 560,000 monthly visits, mostly from the United States, Germany, South Korea, Poland, and the UK. The site uses reputable technologies including Cloudflare CDN and payment integrations like Visa, Mastercard, PayPal, and AliPay. Paysend holds multiple active US trademarks under the ownership of PaySend Group Limited and Contact International Holding AG, confirming its established brand status. The domain has valid SSL encryption and is registered since 2004 with a reputable registrar. There are no listings on crypto scam blacklists or Google Safe Browsing warnings. Recent news highlights partnerships with Visa, Western Union, and Mastercard, as well as business expansion efforts. User feedback shows mixed experiences: many appreciate low fees and convenience, but significant complaints exist around account freezes, slow transfers, and poor customer service. Scam reports focus mostly on phishing and fraud attempts exploiting Paysend's platform, not the company itself. No major lawsuits are publicly recorded. Overall, Paysend appears legitimate but users should exercise caution and vigilance due to reported customer service issues and external fraud risks.
Risk Insights
Established Brand with Active Trademarks
- Multiple trademarks registered under PaySend Group Limited.
- Trademarks cover financial and software services.
- Shows legitimate brand investment and protection
Robust Technical Setup and Traffic
- Domain since 2004 with valid SSL certificate.
- Uses reputable technologies like Cloudflare and PayPal.
- Monthly visits exceed 560,000 with diverse geography
Mixed User Experience Signals
- Repeated user reports of account freezes and delayed transfers.
- Customer support responsiveness is a common complaint.
- No direct scam evidence but some external fraud reported
Category Scores
Red Flags & Warnings
- Significant user complaints about account freezing and unresponsive customer support.
- Reported instances of unauthorized transactions and currency conversion errors.
Detailed Checks & Insights
0-100 Scale
Domain and SSL registration
Score: 90
Domain and SSL registration
"The domain has a long history and uses a valid SSL certificate issued in January 2026, showing good basic security."
Reason: Domain registered in 2004 with active SSL certificate valid till April 2026.
Trademark status and brand legitimacy
Score: 85
Trademark status and brand legitimacy
"Trademark records confirm brand ownership and active registrations, supporting legitimacy."
Reason: Multiple live trademarks registered under PaySend Group Limited.
Web traffic and user engagement
Score: 80
Web traffic and user engagement
"Traffic data indicates consistent user interest and usage across multiple countries."
Reason: Over half a million monthly visits with low bounce rate and multiple country traffic.
Blacklist and phishing detection
Score: 90
Blacklist and phishing detection
"Absence from phishing and scam blacklists suggests low technical risk."
Reason: No blacklist or Google Safe Browsing alerts found.
Presence in reputable news
Score: 80
Presence in reputable news
"News articles affirm the company’s ongoing business development and industry presence."
Reason: Positive news coverage on partnerships and product launches.
User reviews and complaints
Score: 35
User reviews and complaints
"Reviews frequently cite delays, account locking, and unsatisfactory customer service."
Reason: Significant user complaints about account freezes and poor customer support.
Scam and fraud reports
Score: 50
Scam and fraud reports
"Fraud is mostly external; company issues warnings but some transactions have unauthorized activity complaints."
Reason: Reports highlight phishing and external fraud exploiting platform users.
Legal actions or disputes
Score: 70
Legal actions or disputes
"Absence of litigation supports business legitimacy, but consumer disputes exist."
Reason: No major lawsuits found; some unresolved consumer complaints noted.
Your Next Steps
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1
Review user feedback carefully before transacting large amounts.
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2
Use strong account security measures to mitigate phishing risks.
-
3
Verify communications only through official Paysend channels.
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4
Report any suspicious activity promptly to Paysend support and relevant authorities.
-
5
Consider alternative services if concerned about customer support responsiveness.
Key Evidence & Citations
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SimilarTech technology and traffic data for paysend.com
⤷ Shows technology stack, traffic sources, and monthly visits.
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SimilarWeb analytics overview for paysend.com (Dec 2025)
⤷ Detailed traffic metrics, geography, and engagement data.
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WHOIS and SSL certificate details for paysend.com
⤷ Domain registered in 2004 with active SSL and reputable registrar.
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USPTO trademark registrations for PAYSEND
⤷ Shows multiple live trademarks registered under PaySend Group Limited.
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Crypto scam blacklist check for paysend.com
⤷ No blacklisting found.
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Google Safe Browsing status for paysend.com
⤷ No phishing or malware detected.
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Recent news about Paysend financial services
⤷ Contains multiple news articles on partnerships and expansions.
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User complaints and scam reports on paysend.com
⤷ Aggregates user reviews, scam warnings, and dispute records.
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