Paymaya.com (Domain) Investigation Report
Generated on Feb 25, 2026
Why we think so?
PayMaya is a Philippines-based digital payments platform offering cashless solutions widely used by Filipinos. The site averages about 8.8 million visits per month, mainly from the Philippines. It employs reputable technology providers like Amazon Web Services and Google Cloud and supports multiple major payment brands. Official contact info includes several emails and phone numbers listed on their website, plus active social media profiles on Facebook, Twitter, and LinkedIn. Trademark searches confirm its legitimate registration and ownership by EPAY Investments PTE. LTD. There are no blacklist or safe browsing warnings. News articles highlight PayMaya's role in enabling digital payments and social contributions. However, user reviews and complaint sites report frequent issues with poor customer service, account access problems, transaction failures, and scams involving unauthorized transfers. Regulatory processes exist for dispute resolution, but users mention slow support responses.
Risk Insights
Robust Technical Foundation 🛡️
- Uses Amazon Web Services, Google Cloud, and Cloudflare
- Valid SSL certificate issued by RapidSSL
- High monthly visit volume (~8.8 million)
User Trust Issues
- Frequent complaints about customer support delays
- Accounts reported hacked with unauthorized transfers
- Scam incidents noted on multiple complaint platforms
Category Scores
Red Flags & Warnings
- Users frequently report lack of timely customer support and unresolved account and transaction issues.
- Many scam reports involving unauthorized transfers and phishing affecting PayMaya users.
Detailed Checks & Insights
0-100 Scale
Domain Technical Signals
Score: 80
Domain Technical Signals
"The technology stack and DNS setup are consistent with a legitimate commercial site."
Reason: Utilizes reputable hosting and CDN providers like Amazon and Cloudflare with a secure, valid SSL certificate.
Traffic and Engagement
Score: 75
Traffic and Engagement
"Strong regional presence supports business validity but does not fully assure positive user experience."
Reason: Receives high monthly visits (~8.8M) mainly from the Philippines with average engagement metrics.
Contact Information and Social Presence
Score: 85
Contact Information and Social Presence
"Contact details are comprehensive and traceable."
Reason: Multiple verified emails, official social media accounts, and phone numbers listed on the site support authenticity.
Legal and Business Identity
Score: 80
Legal and Business Identity
"Legal filings support legitimacy; no adverse legal events reported publicly."
Reason: Registered trademarks and WHOIS data align with known corporate entity EPAY INVESTMENTS PTE. LTD.
Safety and Scam Signals
Score: 40
Safety and Scam Signals
"Recurrent scam reports and unresolved issues reduce trust despite official controls."
Reason: Significant volume of negative user reviews mentioning scams, account hacks, and poor customer service response.
Your Next Steps
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1
Avoid sharing sensitive information with unknown contacts claiming to be PayMaya representatives.
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2
Use official support channels listed on paymaya.com for assistance.
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3
Enable security features such as two-factor authentication on your PayMaya account.
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4
Monitor your transactions regularly for unauthorized activity.
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5
Report suspected fraud promptly via PayMaya’s official procedures and Philippine regulatory authorities.
Key Evidence & Citations
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PayMaya Consumer Complaints and Reviews
⤷ User-generated reviews detail common issues such as poor support, account hacks, and scam reports.
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PayMaya Trademark Search
⤷ Official USPTO trademark registration confirming business identity.
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SimilarTech Profile of PayMaya.com
⤷ Technical infrastructure and traffic data indicate stable and professional online presence.
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