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Domain Due Diligence

Report for Pay.com

Report Date
October 24, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Pay.com is a merchant services website allowing online payment acceptance, visited about 260,000 times monthly, mainly from the United States. The domain is longstanding (since 1995) with a reputable registrar, uses common industry technologies for payments and security, and maintains valid SSL certificates. Contact emails and active social media profiles indicate transparency and customer access. There are no reported scams or user loss complaints tied to Pay.com specifically, distinct from the unrelated company Paycom that experienced data breach issues. A trademark dispute exists with Paycom over branding but no customer dispute or fraud claims involve Pay.com. Overall, Pay.com appears legitimate and free of red flags in current data.

Confidence Score
86%

Risk Insights

🛡️

Established Domain with Secure Setup

  • Domain registered since 1995
  • Valid SSL certification
  • Reputable registrar Safenames Ltd
✅

No Scam or Fraud Reports

  • Absent from scam blacklists
  • No negative user reviews or complaints found
  • Verified contact info enhances credibility
⚠️

Ongoing Trademark Dispute

  • Trademark lawsuit with Paycom Payroll LLC ongoing
  • Risk of brand confusion for consumers
  • No reported impact on service reliability

Contradictory Signals

While no consumer fraud issues exist, brand confusion risk remains due to legal battle.

Signal A: No user complaints or fraud reports

Signal B: Trademark infringement lawsuit ongoing

Category Scores

Red Flags & Warnings

  • Ongoing trademark dispute with Paycom Payroll LLC could cause brand confusion.

🔎 Detailed Checks & Analysis

Domain legitimacy and registration

Score: 90/100
Passed

"Domain creation date in 1995 and registrar Safenames Ltd are consistent with legitimate businesses."

Reason: The long-registered domain 'pay.com' uses a reputable registrar and displays valid SSL certificates, indicating a trustworthy web presence.

Traffic and usage signals

Score: 85/100
Passed

"Traffic distribution through direct, search, and referrals aligns with legitimate service usage."

Reason: The site receives about 260,000 visitors per month, mainly from the US, showing active user engagement and reach.

Technology and security infrastructure

Score: 88/100
Passed

"Use of multiple paid trademarked payment systems and up-to-date security certificates support technical reliability."

Reason: Integration with well-known payment methods and security tools like CloudFlare and Google Analytics demonstrate a solid technology foundation.

Contact transparency and customer support

Score: 85/100
Passed

"Emails like support@pay.com and social links help build user confidence."

Reason: Multiple verified contact emails and active social media profiles provide accessible customer service and transparency.

Blacklist and fraud detection

Score: 90/100
Passed

"No matches in commonly monitored scam databases."

Reason: Not listed on crypto scam blacklists or flagged by Google Safe Browsing, indicating low risk for fraud or phishing.

Reputation and user feedback

Score: 82/100
Passed

"Distinguished from unrelated Paycom data breach complaints to avoid confusion."

Reason: Search results reveal no user complaints or reviews labeling Pay.com as fraudulent, and reviews highlight security features positively.

Legal and brand issues

Score: 55/100
Failed

"Trademark dispute ongoing as of 2024; consumers should note brand differences."

Reason: Trademark infringement suit filed by Paycom Payroll LLC against Pay.com entities depicts legal contention, though unrelated to consumer fraud.

Your Next Steps

  • 1

    Verify the domain URL carefully before making payments to ensure you are on the official Pay.com site.

  • 2

    Use provided contact emails and social media channels for support or to raise issues if needed.

  • 3

    Stay informed about the ongoing trademark dispute but note it does not implicate consumer risk or fraud.

  • 4

    Monitor official channels or consumer protection sites for updates or complaints regarding Pay.com services.

Evidence & Citations

🕵🏻 Keep investigating

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