Domain Due Diligence
Report for Orthocomfoot.com
Why we think so?
Orthocomfoot.com is an online retailer of orthopedic footwear with about 11,000 monthly visits primarily from the US. It uses common e-commerce and analytics technologies, including Shopify and multiple payment methods. The domain is registered through Alibaba and has valid SSL but is relatively new, registered in 2020. There are no blacklist warnings for scams from Google or crypto sources. However, multiple third-party complaint sites and reviews report poor product quality, refund refusal, costly international returns, and unresponsive customer service. These complaints strongly suggest problematic business practices and possible fraudulent activity despite the site's legitimate technical setup.
Risk Insights
User Complaints Signal Risk
- Widespread reports of denied refunds and poor product quality
- Expensive overseas return shipping limits consumer recourse
- Customer service often unresponsive or misleading
Technical Setup Legitimate
- Valid domain registration since 2020
- Uses recognized payment and hosting services
- No current blacklist entries
Contradictory Signals
While the site appears legitimate technically, the user trust and reputation signals strongly contradict this impression.
Signal A: Good technical and infrastructure presence
Signal B: Strong user reports of fraud and refund issues
Category Scores
Red Flags & Warnings
- Numerous complaints about denied refunds, poor product quality, and expensive international returns reported by users on BBB and scam detector sites.
- High bounce rate and low user engagement metrics suggest lack of customer trust or satisfaction.
- Trademark and domain registrant located in China, which some users report as the origin of poor quality goods and refund difficulties.
🔎 Detailed Checks & Analysis
Domain age and ownership
Score: 20/100
Domain age and ownership
"The domain is active and not recently registered just prior to suspicious activity, but registrant info is minimal and based in China."
Reason: Domain registered in May 2020 with Alibaba Cloud registrar, indicating relatively new ownership but a valid record.
Website technology and infrastructure
Score: 70/100
Website technology and infrastructure
"Technical setup is consistent with legitimate commercial websites but does not guarantee business trustworthiness."
Reason: Uses common and reputable e-commerce technologies including Shopify, multiple payment providers, and CloudFlare CDN.
Traffic and user engagement
Score: 40/100
Traffic and user engagement
"High bounce rates can be a sign of distrust or dissatisfaction among visitors."
Reason: Moderate site traffic with a high bounce rate (~81%) and low average visit duration suggest poor user experience or unhappy customers.
Blacklists and scam detection
Score: 60/100
Blacklists and scam detection
"Absence of blacklist status lowers suspicion but does not rule out scam allegations."
Reason: No listings in Google Safe Browsing or crypto scam blacklists at this time.
User reviews and complaints
Score: 10/100
User reviews and complaints
"Significant number of negative user reports and external warnings."
Reason: Multiple reports and complaints allege refund refusal, poor quality, and fraudulent practices.
Trademark and brand validation
Score: 50/100
Trademark and brand validation
"Trademark ownership is in China; does not confirm positive user experience."
Reason: Registered trademarks exist for the brand ORTHOCOMFOOT, showing effort for legitimacy.
Legal or regulatory issues
Score: 50/100
Legal or regulatory issues
"Customer disputes appear to be primarily informal complaints without lawsuits."
Reason: No known official legal actions or regulatory enforcement found against domain or brand.
Your Next Steps
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1
Avoid making purchases from orthocomfoot.com due to extensive negative user reports and refund difficulties.
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2
If you have purchased from the site and encountered problems, report your experience to consumer protection agencies such as the BBB or FTC.
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3
Check for verified reviews and independent sources before buying orthopedic or medical products online.
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4
Use credit cards or payment methods that offer fraud protection when shopping online.
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5
Research alternative brands with established reputations for orthopedic footwear.
Evidence & Citations
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User complaints and scam reports on BBB website
Contains numerous detailed user complaints about refund denial and poor service.
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Orthocomfoot.com technical domain and usage data from Whois and SimilarTech
Shows domain registration data and website technology stack.
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Google Safe Browsing blacklist check
No risk detected on the domain by Google Safe Browsing.
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Trademark records for ORTHOCOMFOOT
Official trademark registration information for the brand.
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Website traffic and engagement statistics by SimilarWeb
Details traffic volume, ranking and user engagement metrics.
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