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Domain Due Diligence

Report for Orange.fr

Report Date
December 4, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Orange.fr is a leading French telecommunications website highly visited with about 165 million monthly visits, mainly from France (over 98%). It uses a broad range of established web technologies and advertising platforms, supporting functions like email and customer assistance. The domain is secured by a valid DigiCert SSL certificate and has a long operational history. Official trademarks are registered under Orange Brand Services. The site’s physical presence is confirmed with numerous legitimate retail locations in France, including high-rating stores such as one in Carcassonne. News sources report recent cyber incidents affecting Orange but the official site remains secure and trusted. However, customer reviews reveal ongoing issues with service quality and billing, along with phishing attempts exploiting the brand name. A notable €50 million fine was imposed in 2024 by French data protection authorities for cookie and email advertising practices. Overall, orange.fr is authentic and widely used, but caution and awareness of reported scams and service complaints are advised.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
88%

Risk Insights

🌍

High Traffic from France

  • About 165 million visits monthly
  • Over 98% of traffic originates in France
  • Top 10 site nationally in telecommunications
⚠️

Regulatory Fine for Email Ads

  • €50 million fine imposed in 2024 by CNIL
  • Violation related to undisclosed ads in user inboxes
  • Compliance measures reportedly implemented
🛡️

Phishing Risk to Users

  • Cyberattacks increased phishing attempts
  • Scammers mimic orange.fr brand and email style
  • Users advised to verify communication authenticity

Contradictory Signals

Orange.fr is a real, regulated service but users face service and security challenges in practice.

Signal A: Site is officially legitimate and secure

Signal B: Numerous customer complaints and phishing attacks reported

Category Scores

Red Flags & Warnings

  • Significant number of customer service complaints indicate unresolved user issues and dissatisfaction.
  • Reported phishing and scam attempts leveraging the orange.fr brand increase risk to users.
  • Regulatory fine for cookie and email advertisement violations shows prior compliance failures.

🔎 Detailed Checks & Analysis

Domain Legitimacy

Score: 95/100
Passed

"Strong presence in France confirmed by traffic data and domain infrastructure."

Reason: The domain orange.fr is widely recognized, with a high global and national rank, and secured by a valid SSL certificate.

Brand Ownership

Score: 90/100
Passed

"USPTO trademark records show multiple live registrations for Orange-related marks."

Reason: Registered trademarks and consistent branding point to legitimate ownership and use of the Orange name.

Security and Technical Integrity

Score: 90/100
Passed

"No phishing or malware detections directly on orange.fr according to multiple sources."

Reason: No presence on scam blacklists and valid secure certificate attest to technical safety.

User Feedback and Reputation

Score: 55/100
Failed

"Reviews reveal serious issues in support responsiveness and billing practices."

Reason: Customer complaints about service quality and scam phishing impersonations reduce overall reputation score.

Legal and Regulatory Status

Score: 75/100
Passed

"No ongoing unresolved legal actions threaten site operations."

Reason: The site is subject to regulatory enforcement including a high-profile CNIL fine, but has complied with mandates.

Your Next Steps

  • 1

    Use two-factor authentication when accessing orange.fr email accounts to reduce phishing risk.

  • 2

    Carefully verify URLs in emails claiming to be from Orange to avoid scams.

  • 3

    Monitor official sources for updates on data protection compliance and cyber incident resolutions.

Evidence & Citations

🕵🏻 Keep investigating

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