Optum.com (Domain) Investigation Report
Generated on Feb 3, 2026
Why we think so?
Optum.com is a high-traffic website (about 6.8 million visits monthly) primarily serving the United States. It operates in the insurance sector with a technological stack including Adobe Analytics and Amazon hosting, indicating a mature, enterprise-grade infrastructure. The domain uses verified SSL certificates and numerous trustworthy DNS and TXT records, supporting its authenticity. Registered since 1996 with a reputable registrar, Optum.com maintains strong domain security practices. Multiple official contact emails and phone numbers are available, reflecting transparency and accessibility. News sources show active business and recent operational changes, but user reviews report significant customer service and billing challenges. No indications of the domain itself being a scam exist, though caution about impersonation scams in its name is advised. Legal disputes relate to business practices rather than fraud. Overall, it is a legitimate but complex healthcare-related website with some reputational concerns in user experience.
Risk Insights
Strong Domain Legitimacy
- Registered since 1996 with reputable registrar
- Valid SSL certificate issued by trusted authority
- Robust technical infrastructure with top-tier providers
User Experience and Reputation Issues
- Frequent customer complaints about service delays and billing
- No direct scam or phishing activity detected on domain
- Legal disputes relate to business practices, not fraud
Category Scores
Red Flags & Warnings
- Customer reviews report frequent complaints about poor service, billing errors, and care delays.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar
Score: 90
Domain Age and Registrar
"Long-established domain reduces risk of fraud or impersonation."
Reason: Domain registered since 1996 with CSC Corporate Domains, a reputable registrar.
SSL Certificate Validity
Score: 95
SSL Certificate Validity
"HTTPS security in place ensures data privacy and legitimacy."
Reason: SSL certificate valid from Aug 2025 to Aug 2026, issued by trusted Sectigo CA.
Blacklist and Scam Database Check
Score: 90
Blacklist and Scam Database Check
"No direct evidence of domain hosting malicious or scam content."
Reason: No listings found in crypto scam or Google Safe Browsing blacklists.
Technical Infrastructure Analysis
Score: 85
Technical Infrastructure Analysis
"Robust technical stack suggests professional operation."
Reason: Domain uses advanced analytics and hosting technologies from Adobe, Amazon, and Cloudflare.
User Feedback and Reputation
Score: 50
User Feedback and Reputation
"Reputation concerns affect overall trust despite domain legitimacy."
Reason: Significant negative user reviews citing customer service issues, billing errors, and delays.
Legal and Regulatory Status
Score: 60
Legal and Regulatory Status
"Legal issues are related to competition and contract disputes, not trustworthiness."
Reason: Multiple lawsuits involve business conduct, not fraud or scam; formal dispute processes exist.
Your Next Steps
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1
Verify communications and transactions via official Optum contact details to avoid impersonation scams.
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2
Document any customer service or billing issues and escalate via Optum's formal dispute channels if needed.
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3
Monitor official news and updates for changes affecting services or business operations.
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4
Avoid sharing sensitive personal or financial information outside verified official channels.
Key Evidence & Citations
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Optum.com SimilarWeb Traffic and Analysis
⤷ Shows traffic and engagement metrics for Optum.com.
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WHOIS and SSL information for Optum.com
⤷ Verifies domain registration and SSL status.
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Optum.com Technology Stack Details
⤷ Lists major technologies used by the site.
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Optum.com Contact Information
⤷ Multiple official contact emails and numbers extracted from site.
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Optum Scam and Complaints Overview
⤷ User reviews reporting issues with service and billing.
📌 More checks:
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