WebVetted
+ New
Site icon

Domain Due Diligence

Report for Olightstore.com

Report Date
October 8, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Quick verdict: olightstore.com looks like a real ecommerce site with a long domain history, legitimate infrastructure (AWS/Cloudflare), and public contact details — but it carries notable reputation and post-sale support risks. There’s a 2022 CPSC recall, several consumer complaint clusters (refunds, warranty handling, charge disputes), and at least one ongoing patent lawsuit. That mix points to a usable site for product browsing, but you should proceed with caution on purchases and payment methods. ⚠️

Confidence Score
63%

Risk Insights

⚠️

Product safety recall

  • CPSC recall in 2022 for overheating flashlights; documented user injuries.
  • Recall affects trust in product safety and post-sale support.
  • Check serial/model against recall list before buying used or older stock.
🛡️

Operational risk — refunds & warranty

  • Multiple complaints about refunds and warranty denials on review sites.
  • Contact support and confirm return policy in writing before high-value purchases.
  • Prefer payment methods with dispute protections.

Contradictory Signals

The site is technically legitimate and reachable, but that does not guarantee good customer service or product safety.

Signal A: Professional infrastructure and valid TLS (reduces phishing/technical risk).

Signal B: Frequent customer complaints and a product recall (raise business/reputation concerns).

Category Scores

Red Flags & Warnings

  • CPSC recall in March 2022 for models sold through the site due to overheating and burn reports (22 injuries noted).
  • Frequent customer complaints about refunds, warranty denials, and slow or unhelpful support on aggregated review sites.
  • At least one report of an unauthorized debit-card charge listing Olight’s company name; suggests payment dispute risk.

🔎 Detailed Checks & Analysis

Identity

Score: 72/100
Passed

"WHOIS lacks a public registrant contact but DNS + TLS + public social channels provide traceability; not perfect ID hygiene but acceptable for an ecommerce operator."

Reason: Domain is long-established (created 2016) and uses consistent registrar and production DNS, supporting a stable identity.

Reputation

Score: 42/100
Failed

"Multiple review platforms show complaints about returns and warranty handling; these affect repeat purchase safety even if many transactions complete normally."

Reason: Recurring negative customer feedback and a high-profile safety recall lower trust in after-sale behavior.

Technical

Score: 78/100
Passed

"Infrastructure (AWS + CloudFront + Cloudflare) and HTTPS indicate professional operations and reduce technical phishing risk, though MX records point to QQ Mail which merits attention for regional support routing."

Reason: Modern CDN, hosting and valid TLS are present, and analytics/anti-fraud tech (Google Tag Manager, reCAPTCHA) are in use.

Content

Score: 62/100
Passed

"Content is present and specific (manual PDFs, recall pages), but product return and warranty terms are reportedly inconsistently enforced in practice."

Reason: Product pages, manuals, recall notices and social links exist, so the site publishes substantive content and documentation.

Legal

Score: 45/100
Failed

"Regulatory action (recall) is resolved but notable; the 2024 patent suit is ongoing and may affect operations or inventory sourcing."

Reason: The business has a documented CPSC recall and at least one active patent lawsuit, adding legal risk and public scrutiny.

Business Validity

Score: 64/100
Passed

"Sales volume is modest but consistent; the main risk is operational (service/refunds), not simple deception, though isolated fraud reports exist."

Reason: Live traffic, social presence, and contact channels support that this is an operating ecommerce business rather than an ephemeral scam landing page.

Your Next Steps

  • 1

    If you must buy, use a credit card or a payment method with strong dispute protection; avoid debit cards.

  • 2

    Search recent reviews for the exact SKU and seller (site name + product) and confirm warranty/return terms before ordering.

  • 3

    Check the support email (cs@olightstore.com) and phone (888-889-6870) by asking a simple question and verifying a timely, professional reply.

  • 4

    Avoid high-value purchases until you confirm a satisfactory refund/test purchase experience or consider buying from a well-known retailer (Amazon, authorized dealers).

  • 5

    Report any unauthorized charges to your bank immediately and keep transaction receipts/screenshots for disputes.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Spot fake SaaS login pages before handing over credentials

Phishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...

Read playbook → Analyze giveaway landing page phishing

Giveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.