WebVetted
+ New
Site icon

Domain Due Diligence

Report for Okx.com

Report Date
October 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

OKX (okx.com) is a high-traffic, long-established cryptocurrency exchange with strong technical infrastructure and public contact channels, but it also has major regulatory and reputation concerns. Traffic and tech signals: ~25.8 million monthly visits, global rank ~1,885, Cloudflare/CDN and AWS hosting, and valid TLS. Identity signals: domain registered in 2001 and public support emails and social profiles are present. Red flags: in 2025 OKX pleaded guilty in the U.S. to operating as an unlicensed money transmitter and agreed to roughly $504M in penalties, and many user complaints mention frozen accounts and denied withdrawals. Not currently flagged by Safe Browsing or crypto-blacklist tools, so the site itself looks operational — however, the legal/AML findings and frequent customer disputes raise real risk for users. Verdict: treat OKX as ⚠️ Suspicious / Uncertain — proceed only after careful verification and with limited funds.

Confidence Score
68%

Risk Insights

⚠️

High traffic but high regulatory risk

  • ~25.8M monthly visits and strong tech stack show scale and investment.
  • 2025 U.S. guilty plea and large penalty create ongoing compliance risk.
  • Users report account freezes and withdrawal problems — test carefully before large transfers.

Contradictory Signals

The site is clearly a large, operational exchange, but regulatory findings and persistent complaints mean legitimacy does not equal low risk for users.

Signal A: Strong technical and traffic signals (high visits, enterprise hosting).

Signal B: Severe regulatory penalties and numerous user complaints about frozen funds.

Category Scores

Red Flags & Warnings

  • Guilty plea and large U.S. penalty (~$504M) for unlicensed money transmission and weak AML controls.
  • Multiple verified user reports alleging frozen accounts, denied withdrawals, and difficult dispute resolution.
  • Findings that the platform was used to launder large sums historically and that AML controls were insufficient.
  • Documented targeted account compromises and social-engineering attacks resulting in asset losses for some users.

🔎 Detailed Checks & Analysis

WHOIS / Domain age

Score: 85/100
Passed

"Long registration (2001) and recent WHOIS updates indicate an established domain; registrant privacy is via an identity-protection service but DNS and MX records are configured correctly."

Reason: Domain registered in July 2001 and remains actively maintained; this supports a stable identity over two decades.

SSL / Transport security

Score: 90/100
Passed

"Certificate valid period and wildcard certificate are present; no immediate TLS misconfiguration was reported in records."

Reason: TLS certificate is valid and issued to *.okx.com, with modern signature algorithm (RSA-SHA256).

Traffic & scale

Score: 90/100
Passed

"Traffic sources are predominantly direct (~84%) with meaningful search and referral presence; pageviews and time-on-site metrics suggest active user engagement."

Reason: High monthly visits (~25.8M) and global rank (~1,885) show the site is heavily used and widely recognized.

Blacklist / phishing status

Score: 85/100
Passed

"Absence from these lists means the domain is not currently flagged as hosting malware or phishing in these data sources; still check browser warnings and third-party blacklists regularly."

Reason: No matches found on the provided crypto blacklist and Google Safe Browsing reported no active threats.

Contact & support transparency

Score: 70/100
Passed

"Support emails (support@okx.com, okb@okx.com) and phone numbers appear on-site; presence of official social accounts improves verifiability but does not guarantee good customer service."

Reason: Official support emails and multiple social channels are published, which aids contactability.

Reputation & user feedback

Score: 30/100
Failed

"Review sites show low average ratings and multiple detailed complaints; these are mixed with platform statements and legal outcomes, so treat user reports as a significant negative signal."

Reason: Many user reviews and complaints allege frozen accounts and inaccessible funds, indicating serious operational or support problems for some customers.

Legal / regulatory risk

Score: 15/100
Failed

"U.S. authorities allege prolonged unlicensed money-transmission activity and insufficient AML safeguards; the enforcement outcome materially increases counterparty and regulatory risk."

Reason: Recent U.S. enforcement: guilty plea and large monetary penalties for operating without required registration and weak AML controls.

Your Next Steps

  • 1

    If you plan to use OKX, verify regulatory status for your country and check whether a local licensed entity covers your jurisdiction.

  • 2

    Deposit only small test amounts at first and enable strong account security: hardware 2FA, unique passwords, and withdrawal whitelists.

  • 3

    Search recent news and official OKX disclosures about the 2025 plea and remediation steps; confirm whether remedies (e.g., compliance monitoring) are in place.

  • 4

    Avoid transferring large sums until you’re satisfied with identity controls and dispute/withdrawal policies; keep records of communications.

  • 5

    Report any suspected fraud or unauthorized withdrawals to your local regulator and to OKX support (use the official support@okx.com channel) and preserve logs/screenshots.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Spot fake SaaS login pages before handing over credentials

Phishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...

Read playbook → Analyze giveaway landing page phishing

Giveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.