Domain Due Diligence
Report for Offer.cedarandash.com
Why we think so?
offer.cedarandash.com operates as a sales site for Cedar & Ash products, including items like translation earbuds and blankets. It receives moderate traffic primarily from the US, with around 334,000 visits recorded in October 2025. Contact details include a support email and phone number listed on the site. The domain is secured with valid SSL and hosted via Shopify. However, its reputation is troubling due to numerous consumer complaints linked to deceptive product descriptions, unauthorized recurring charges, and poor refund policies. BBB reports reveal multiple accusations of billing traps involving $29.99 monthly memberships users did not knowingly subscribe to. Refunds are often partial or denied, and customer service is reported as unresponsive or rude. No trademark conflicts or cyber scam blacklists are found for the domain, and no phishing threats have been detected by Google Safe Browsing. News coverage highlights product offerings but lacks mention of complaints. Overall, this site is associated with a high volume of negative customer feedback and potential scam-like behavior.
Risk Insights
High Customer Complaint Volume 🚩
- Numerous BBB complaints describe unauthorized subscriptions and billing traps.
- Customers warn of products much smaller or cheaper than advertised.
- Refunds are often denied or partial, with poor customer service responses.
No Blacklist or Phishing Flags 🛡️
- Domain is not flagged on known crypto scam or phishing blacklists.
- Google Safe Browsing reports no threats or malware detected.
Valid SSL and Hosting Setup
- Site uses valid SSL certificate, enhancing security.
- Hosted on Shopify, a reputable e-commerce platform.
Contradictory Signals
While the website operates on secure, reputable infrastructure, customer experiences reveal strong indications of potential fraud or scam.
Signal A: Valid SSL and Shopify hosting indicate legitimate infrastructure.
Signal B: Persistent reports of deceptive billing and product misrepresentation suggest high user risk.
Category Scores
Red Flags & Warnings
- Multiple complaints of unauthorized $29.99/month memberships and deceptive billing.
- Reports of products not matching advertisements in size or quality.
- Customer difficulties in obtaining full refunds and unresponsive or rude support.
🔎 Detailed Checks & Analysis
Technical legitimacy
Score: 70/100
Technical legitimacy
"These factors indicate the domain is set up with standard security and hosting practices."
Reason: Domain has valid SSL and reliable hosting on Shopify platform.
Reputation and complaints
Score: 20/100
Reputation and complaints
"Multiple BBB complaints highlight unauthorized subscription fees and poor customer service."
Reason: High volume of negative reviews and complaints about deceptive billing and product misrepresentation.
Blacklist and scam listings
Score: 60/100
Blacklist and scam listings
"Absence from blacklists suggests no detected active malware or phishing."
Reason: No listings found on crypto scam or phishing blacklists; no Google Safe Browsing flags.
Contact information presence
Score: 50/100
Contact information presence
"Having contact details supports accountability but doesn't guarantee legitimacy."
Reason: Official support contact email and phone number are available on the website.
Business and legal verification
Score: 30/100
Business and legal verification
"Legal legitimacy is weak due to lack of verifiable business credentials and unresolved customer disputes."
Reason: No registered trademarks found; complaints unresolved by BBB; business address unverified.
Content credibility
Score: 35/100
Content credibility
"Mismatch between advertised quality and customer experience reduces content trustworthiness."
Reason: Marketing claims conflict with widespread customer complaints of poor product quality and deceptive practices.
Your Next Steps
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1
Avoid purchases from this site given widespread reports of deceptive practices.
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2
If you have purchased, check bank statements for unauthorized $29.99 monthly charges.
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3
Contact your bank or card issuer immediately if you find suspicious recurring billing.
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4
Save any correspondence or receipts to support disputes or complaints.
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5
Consider consulting consumer protection agencies if refunds or cancellations are refused.
Evidence & Citations
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Cedar & Ash BBB Reviews and Complaints
Provides detailed consumer complaints and scam tracker reports.
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SimilarWeb Traffic Analytics for offer.cedarandash.com
Traffic patterns and engagement metrics from October 2025.
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Domain SSL and Hosting Information
Shows SSL validity and hosting on Shopify.
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Website Contact Information Scraped
Lists official support email and phone numbers.
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USPTO Trademark Search for 'cedarandash'
No trademark conflicts found.
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Google Safe Browsing Report
No phishing or malware threats detected.
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