Nextdoor.com (Domain) Investigation Report
Generated on Feb 12, 2026
Why we think so?
Nextdoor.com is a widely used social networking platform focused on neighborhood connections, boasting about 165.8 million monthly visits and ranking #294 globally. Its traffic mainly comes from direct visits (85.5%) and search (11.2%), with the leading user base in the United States. The website employs reputable technology providers like Amazon Web Services for hosting and Google services for analytics and marketing. The domain was registered in 2004 and is managed by Amazon Registrar, Inc., with valid SSL certificates ensuring secure connections. Trademark searches reveal multiple live USPTO registrations for 'NEXTDOOR,' indicating ongoing brand protection. Importantly, nextdoor.com is not listed on crypto scam or Google Safe Browsing blacklists. However, user reviews reveal mixed experiences, praising community features but criticizing strict moderation, account suspensions, billing problems, and poor customer service. Nextdoor has faced lawsuits related to securities fraud claims, dismissed in 2025, and privacy violation claims currently in arbitration for alleged unauthorized location data sharing. Overall, this domain appears to be legitimate and well-established, but users should be aware of reported issues around account management and customer support.
Risk Insights
Strong Technical Foundation
- Uses Amazon AWS infrastructure and Google analytics platform
- Valid SSL certificates ensure secure connections
- High monthly traffic (~165.8 million) ranks it #294 globally
Legitimate Brand and Ownership
- Domain registered since 2004 via Amazon Registrar
- Multiple live trademarks for NEXTDOOR brand
- No blacklist or phishing flags detected
User Experience Concerns
- Frequent complaints about moderation and account suspensions
- Billing issues include charges after cancellations
- Ongoing privacy arbitration for location data sharing
Category Scores
Red Flags & Warnings
- Numerous user complaints about strict and subjective moderation, unexpected account suspensions, and unresolved appeals.
- Reports of billing issues including unauthorized charges after account cancellation and difficult subscription cancellations.
- Privacy arbitration claims alleging unauthorized sharing of precise location data with third parties.
Detailed Checks & Insights
0-100 Scale
Domain Technical and Infrastructure Check
Score: 90
Domain Technical and Infrastructure Check
"Technology signals confirm strong hosting and secure protocols."
Reason: Domain uses robust infrastructure with reputable providers including Amazon AWS and Google, with valid SSL.
Domain Traffic and Popularity
Score: 90
Domain Traffic and Popularity
"Traffic mainly originates from direct and search sources."
Reason: Nextdoor.com has high monthly visits (~165.8 million) and is ranked #294 globally, indicating legitimate popularity.
Ownership and WHOIS Accuracy
Score: 85
Ownership and WHOIS Accuracy
"Registrant info shows identity protection but no suspicious inconsistencies."
Reason: Domain registered since 2004 with Amazon Registrar, contains consistent WHOIS records despite privacy protection.
Trademark and Brand Authenticity
Score: 80
Trademark and Brand Authenticity
"USPTO records indicate active legal protection for brand."
Reason: Multiple valid, live trademarks for 'NEXTDOOR' exist, confirming brand protection and legitimacy.
Blacklist and Scam Detection
Score: 85
Blacklist and Scam Detection
"Clean results from crypto scam and phishing databases."
Reason: No presence on known scam blacklists and no Google Safe Browsing detections.
User Reviews and Reputation
Score: 60
User Reviews and Reputation
"BBB reports indicate recurring customer dissatisfaction and unresolved complaints."
Reason: User feedback shows mixed experiences: effective community features but problematic moderation, account issues, and billing complaints.
Legal Issues and Disputes
Score: 75
Legal Issues and Disputes
"Legal challenges noted but no court rulings that compromise legitimacy."
Reason: Lawsuits include dismissed securities fraud and ongoing arbitration over privacy claims; no active criminal or fraud findings.
Your Next Steps
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1
Be aware of reported user complaints about moderation, account suspensions, and billing issues before engaging.
-
2
Use available contact emails like privacy@nextdoor.com or support@nextdoor.com for support or security concerns.
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3
Review Nextdoor's official help resources on fraud prevention and reporting scams when using the platform.
Key Evidence & Citations
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SimilarTech Analysis of Nextdoor.com
⤷ Provided domain traffic, technology stack, and global rank data.
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WHOIS and SSL Details for Nextdoor.com
⤷ Confirmed domain registration date, registrar, and SSL validity.
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USPTO Trademark Search for NEXTDOOR
⤷ Shows multiple live trademark registrations under the NEXTDOOR brand.
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Nextdoor Reviews and Complaints Summary
⤷ Summarizes user complaints including moderation, billing, and support issues.
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Nextdoor Legal and Privacy Disputes
⤷ Details ongoing arbitration over privacy violations and dismissed securities fraud suit.
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