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Domain Due Diligence

Report for Neteasegames.com

Report Date
October 14, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

NetEase Games, founded in 2001, is a major Chinese developer and publisher of PC-client and mobile games serving global users. It partners with companies like Blizzard and Mojang. The neteasegames.com site ranks around 61,600 globally, with roughly 950,000 monthly visits, primarily from the United States and Asia. Technically, it uses reputable infrastructure providers such as Akamai and Google Cloud and employs HTTPS security. Though the site is widely rated as legitimate by threat scanners, user reviews reveal many complaints about customer service, account issues, and dissatisfaction, sometimes labeling the company as a 'scam' informally. However, no authoritative source flags the website as fraudulent or involved in phishing. The company faces ongoing legal disputes, internal corruption scandals among employees, and criticism of its user policies but no evidence shows direct consumer financial harm from the website itself. Overall, the domain appears authentic but users should proceed with caution due to reported service issues and legal controversies.

Confidence Score
68%

Risk Insights

🛡️

Legitimate Traffic and Tech Setup ✔️

  • Nearly 1 million monthly visits worldwide.
  • Uses Akamai CDN and Google Cloud hosting.
  • Has valid DigiCert SSL certificate.
⚠️

User Complaints and Legal Issues ⚠️

  • Multiple unresolved customer service disputes.
  • Ongoing lawsuits and internal fraud scandals.
  • No credible reports of direct consumer scams.

Contradictory Signals

User frustration reflects service issues not confirmed fraud.

Signal A: Automated security tools show no risk

Signal B: Numerous user complaints alleging scamming behavior

Category Scores

Red Flags & Warnings

  • Numerous consumer complaints about customer support, account management, and billing issues lower the site's reputation.
  • Ongoing high-profile lawsuits and internal corruption investigations raise concerns over company governance and trustworthiness.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100
Passed

"Longevity and registrar stability support authenticity."

Reason: Registered since 2014 with a reputable registrar, MarkMonitor, Inc.

Technical Infrastructure

Score: 90/100
Passed

"Secure and professional infrastructure reduces spoofing risk."

Reason: Uses reputable hosting providers like Akamai and Google Cloud with valid SSL certificate.

Reputation and Trust Signals

Score: 50/100
Failed

"Complaints focus on customer support, not evidence of phishing or malware."

Reason: Site rated legitimate by automated scanners but multiple user complaints lower trust.

Blacklist and Phishing Status

Score: 95/100
Passed

"No indication of active phishing or malware distribution."

Reason: No blacklists found in Google Safe Browsing or crypto scam listings.

Legal and Business Validity

Score: 40/100
Failed

"Legal issues may affect trustworthiness despite lack of consumer fraud evidence."

Reason: Company involved in lawsuits and internal corruption scandals.

Your Next Steps

  • 1

    Exercise caution when making transactions or sharing payment information on neteasegames.com due to customer service and dispute concerns.

  • 2

    Verify legitimacy of game offers and promotions directly through official announcements and known platforms before engagement.

  • 3

    Monitor ongoing lawsuits and news updates about NetEase Games to stay aware of potential risks or changes in business practices.

  • 4

    Consider using third-party reviews and security tools to further evaluate the safety of interactions related to this site.

  • 5

    Report any suspected fraud or unresolved disputes involving NetEase Games to consumer protection authorities.

Evidence & Citations

🕵🏻 Keep investigating

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