Nequi.com.co (Domain) Investigation Report
Generated on Feb 23, 2026
Why we think so?
Nequi.com.co is a well-established digital wallet platform operating primarily in Colombia, backed by Bancolombia. It attracts over 20 million monthly visits, with 97% of traffic from Colombia. The site uses secure AWS-hosted DNS servers and holds a valid SSL certificate issued in January 2026. Official contact points include verified email and telephone numbers along with social media profiles on Facebook, Instagram, TikTok, and LinkedIn. User reviews on major app stores reveal high overall ratings but highlight recurring technical issues and customer support delays. There are no trademark conflicts and no blacklisting detected. Recent news note occasional service outages but no evidence suggests the platform itself is fraudulent. However, users should remain cautious of scams targeting Nequi users outside the platform, such as fake apps and phishing attempts.
Risk Insights
Strong Local User Base
- Over 20 million monthly visits, mostly from Colombia
- Top finance site in its category locally
- Consistent traffic growth observed in recent months
Reliable Security Measures
- Valid SSL certificate until April 2026
- Uses Amazon AWS DNS infrastructure
- No phishing or malware detected
User Experience Concerns
- Frequent reports of app crashes and login issues
- Customer support delays and ticket problems noted
- Regular news coverage on platform outages
Category Scores
Red Flags & Warnings
- User reviews report frequent app crashes and technical problems causing service disruptions.
- Occasional widespread platform outages cause temporary service unavailability, noted in news sources.
Detailed Checks & Insights
0-100 Scale
Domain traffic and usage
Score: 90
Domain traffic and usage
"Monthly visits exceed 20 million with 97% traffic from Colombia, indicating active real usage."
Reason: High monthly visits with predominant Colombian audience confirm legitimate user base.
Domain security and infrastructure
Score: 85
Domain security and infrastructure
"SSL valid until April 2026 with strong signature algorithm; uses multiple AWS DNS servers."
Reason: Valid SSL and AWS-based DNS suggests secure and stable hosting environment.
Official contact and social proof
Score: 80
Official contact and social proof
"Contacts include support email and phone numbers with multiple official social accounts."
Reason: Verified emails, phone numbers, and active social media links enhance trust.
Trademark and brand conflicts
Score: 90
Trademark and brand conflicts
"Search yielded zero results for nequi.com or similar trademarks."
Reason: No trademark disputes or conflicts were found in USPTO records.
Blacklists and phishing detection
Score: 95
Blacklists and phishing detection
"No threats or risk detections were found against the domain."
Reason: No listings on Google Safe Browsing or crypto scam blacklists.
News and reputation reports
Score: 75
News and reputation reports
"Multiple sources report Nequi outages; no fraud claims found against official platform."
Reason: News confirm legitimacy but highlight occasional outages and user complaints on reliability.
User complaints and scam signals
Score: 65
User complaints and scam signals
"Scams target users via fake apps and phishing; official app remains trusted overall."
Reason: Technical and support complaints exist, but scams stem from external fraudsters.
Your Next Steps
-
1
Only use official Nequi apps or the official website for transactions.
-
2
Be cautious of phishing attempts or counterfeit software claiming to be Nequi.
-
3
Report any suspicious activity or fraud attempts to Nequi support and local authorities.
-
4
Monitor Nequi's official channels for service updates, especially during known outage periods.
-
5
Keep app software updated to avoid bugs and improve security.
Key Evidence & Citations
-
SimilarWeb Traffic Analysis for nequi.com.co
⤷ High monthly traffic mostly from Colombia shows active legitimate use.
-
Domain WHOIS, DNS, and SSL Records
⤷ Secure SSL certificate and AWS DNS usage indicate reliable infrastructure.
-
Official Contact Details for nequi.com.co
⤷ Verified official channels including phone, email, and social media.
-
USPTO Trademark Search Results
⤷ No trademark conflicts found for Nequi.
-
Google Safe Browsing Status
⤷ No Google Safe Browsing warnings or phishing detected.
-
News Reports on Nequi Service and Issues
⤷ Reports of outages but official service legitimacy confirmed.
-
User Complaint and Scam Reports on Nequi
⤷ User complaints relate mostly to service reliability and external targeted scams.
📌 More checks:
🕵🏻 Keep vetting
Run another instant due diligence scan on any domain. Verify before you subscribe or shop!
Review instant loan approval landing pages »Instant approval funnels promise same-day cash once you upload sensitive IDs, then resell the data or charge bogus fees....
Probe fake fiat on-ramp brokers »On-ramp brokers promise low fees to move cash into crypto but actually hold deposits hostage or launder them. ScamAI rev...
Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.
Get answers grounded in the sourced data. Citations like will link to the evidence locker.