Neobare.com (Domain) Investigation Report
Generated on Feb 8, 2026
Why we think so?
NeoBare.com is an ecommerce site based in the United States that offers barefoot-style footwear. It currently ranks around 468,000 globally with about 100,000 monthly visits, mostly from search. The site uses Shopify and supports many major payment methods like Visa, PayPal, and Apple Pay. Whois records show the domain was registered mid-2024 with privacy protection and has valid SSL. While the site appears technically sound and has no blacklists, multiple independent sources report serious customer service problems. Complaints include wrong shoe sizes, delayed shipments, refund issues, and unresponsive support. NeoBare's website features only positive reviews, but independent platforms like Trustpilot give low ratings with detailed negative feedback. There are no known lawsuits or verified scam reports, but risks remain due to poor customer support and limited contact options. Proceed with caution and consider buyer protections if purchasing.
Risk Insights
Customer Service Concerns
- Multiple reports of wrong shoe sizes shipped
- Delayed deliveries and refund difficulties
- Unresponsive support limited to email only
Technical Setup
- Uses Shopify ecommerce platform
- Valid SSL certificate active
- No Google Safe Browsing blacklists
Category Scores
Red Flags & Warnings
- Multiple independent reviews report poor customer service, including unfulfilled orders and refund problems.
- Discrepancy between site-displayed positive reviews and negative external feedback.
- No phone or live chat contact options limit customer support accessibility.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar Reputation
Score: 70
Domain Age and Registrar Reputation
"Domain age is relatively recent but consistent with a new ecommerce business."
Reason: Domain registered mid-2024 with privacy protection, registrar Tucows is reputable.
Technical Security
Score: 75
Technical Security
"Standard encryption and security practices observed; no active technical red flags."
Reason: Site uses Shopify platform and valid SSL certificate; no safe browsing flags.
Traffic and Popularity
Score: 55
Traffic and Popularity
"Traffic consistent with early-stage ecommerce site; mostly organic visitors."
Reason: Moderate global rank (~468K) with strong search traffic; niche but legitimate audience.
Customer Feedback
Score: 25
Customer Feedback
"Review manipulation suspected due to no negative reviews on site despite evidence otherwise."
Reason: Numerous independent complaints about fulfillment and support, contrasting with on-site reviews.
Legal and Trademark Status
Score: 80
Legal and Trademark Status
"No legal disputes or trademark issues found in basic searches."
Reason: No known lawsuits or trademark conflicts identified.
Business Contact Transparency
Score: 40
Business Contact Transparency
"Limited contact options increase risk for unresolved issues."
Reason: Only email support provided; no phone or live chat limiting customer access.
Your Next Steps
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1
Check sizing charts carefully before ordering due to recurring wrong size shipping complaints.
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2
Use credit card payment for purchase protection.
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3
Contact support via provided email and document communications.
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4
Read independent reviews on platforms like Trustpilot for recent customer feedback.
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5
Consider starting with a small order to verify service reliability.
Key Evidence & Citations
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NeoBare.com customer reviews and complaints overview
⤷ Detailed video review covering customer service issues and reputation concerns.
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Whois and SSL details for neobare.com
⤷ Domain registered 2024-07-12, valid SSL certificate present.
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SimilarWeb traffic analytics for neobare.com
⤷ Monthly visits ~100K with organic search as main source.
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No Google Safe Browsing threats detected
⤷ Site not blacklisted or flagged for phishing/malware.
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