WebVetted
+ New
Site icon

Domain Investigation Report

Report generated: Dec 22, 2025

Export evidence
Preview

ncl.com

http://ncl.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

ncl.com is the official website for Norwegian Cruise Line, a major cruise operator offering trips to destinations like Alaska, the Caribbean, Europe, and Hawaii. It receives about 9.9 million monthly visits, primarily from the United States, and ranks #3,953 globally in traffic. The site uses a variety of trusted technology services including Adobe Analytics, Akamai CDN, and Google Analytics. Domain registration dates back to 1995, and the SSL certificate is current with a reputable issuer. The domain owner uses privacy protection. Norwegian Cruise Line is a well-known brand with registered trademarks and active industry presence, but customer complaints have risen in 2025 over itinerary changes, boarding delays, food quality, and customer service. Additionally, impersonation scams targeting customers via phone have been reported. Overall, ncl.com is a legitimate corporate site with substantial traffic and infrastructure, but users should be aware of customer service issues and external scam risks.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
90%

Risk Insights

🛡️

Established and Secure Domain

  • Domain active since 1995
  • Valid SSL certificate expires October 2026
  • Well-maintained domain records
📊

Strong Traffic and Tech Infrastructure

  • Nearly 10M monthly visits mainly from US
  • Uses major analytics and CDN providers
  • Ranks within top 4,000 globally
⚠️

Customer Service Challenges in 2025

  • Increase in complaints about itinerary changes
  • Boarding delays and service issues reported
  • No evidence of underlying fraud
🚨

Scam Impersonation Risk

  • External phone scams target customers
  • NCL does not initiate payment calls
  • Verify all calls independently

Category Scores

Red Flags & Warnings

  • Customer complaints in 2025 cite itinerary changes, boarding delays, and poor customer service, indicating operational concerns.
  • External scam reports involve impersonation calls targeting customers, posing some risk to consumers.

Detailed Checks & Insights

0-100 Scale

Domain Age and SSL Validity

Score: 90
Passed

Reason: ncl.com has been registered since 1995 with a valid SSL cert issued by Entrust through 2026, confirming long-term stability and basic security.

Traffic and Technology Sophistication

Score: 95
Passed

Reason: High monthly traffic (~9.9 million) and recognized tech stack like Adobe and Akamai indicate professional management and genuine use.

Reputation and Customer Feedback

Score: 75
Passed

Reason: While generally reputable, 2025 saw customer complaints over changes, delays, and customer service problems; no fraud claims against official site.

Trademark Validity

Score: 85
Passed

Reason: Multiple live trademarks registered under 'NCL' support valid brand ownership and legitimacy for the domain owner.

Blacklists and Security Flags

Score: 100
Passed

Reason: No malware, phishing, or crypto scam blacklists detected by scanning sources, supporting domain safety.

Official Contact Information Presence

Score: 90
Passed

Reason: Website lists multiple official contact emails, phone lines, and social media, indicating transparency and accessibility.

Your Next Steps

  • 1

    Use official contact emails and phone numbers from ncl.com to verify all communications.

  • 2

    Be alert to phone calls impersonating Norwegian Cruise Line asking for payment; verify independently before providing information.

  • 3

    Review recent customer feedback carefully when booking cruises to set expectations for service quality.

  • 4

    Check for updated official announcements and deals directly on ncl.com.

  • 5

    Report any suspicious activities or scam attempts impersonating ncl.com or Norwegian Cruise Line to authorities.

Evidence & Citations

🕵🏻 Keep vetting

🌐 Vet another Website »

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

 25 Common Website Scams & How To Avoid Them »

Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages

 Scam Encyclopedia »

Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.