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Investigation & Evidence Report

Generated on Jan 8, 2026

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Geo: unknown
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Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Nannybag.com is a luggage storage network operating mainly in the travel and tourism sector, with a monthly visit volume around 229,000, mostly from France and the US. It uses reliable technology like Google Analytics and CloudFlare, and its domain was registered in 2015 through OVH SAS. The service partners with shops, hotels, and other venues to provide luggage lockers in over 40 countries. User feedback is mostly positive, with over 10,000 Trustpilot reviews averaging about 4.6 out of 5 and app ratings above 4.7 on Google Play. However, some users report issues such as closed or inaccurate storage locations, slow customer support, and refund difficulties. No major lawsuits or widespread scams are known, but users are advised to verify specific locations before booking and use the service cautiously.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

🛡️

Legitimate Domain and Technology Use

  • Domain registered since 2015
  • Valid SSL certificate
  • Uses reputable analytics and CDN services
⚠️

User Reports Indicate Service Reliability Issues

  • Closed or inaccurate storage locations reported
  • Slow customer service and refund problems
  • Occasional unsecured luggage storage incidents

Category Scores

Red Flags & Warnings

  • Recurring user complaints report closed or nonexistent storage locations causing failed service.
  • Issues with slow or unresponsive customer service and refund difficulties reported by multiple users.
  • At least one report of bags stored insecurely, raising safety concerns.

Detailed Checks & Insights

0-100 Scale

Domain Legitimacy

Score: 85
Passed

"WHOIS confirms a long-established domain with proper DNS and security setup."

Reason: Domain registered since 2015 with a valid SSL certificate and uses reputed registrar OVH.

Traffic and Technology Signals

Score: 80
Passed

"Technologies like Google Analytics and CloudFlare indicate professional setup."

Reason: Stable monthly traffic (~229K) mainly from travel-related countries; uses known analytics and CDN tech.

User Reputation and Reviews

Score: 45
Failed

"Reputation is generally positive but with concerning recurring issues reported in multiple locations."

Reason: Mixed user reviews with credible complaints about service reliability and customer support.

Safety and Security Flags

Score: 85
Passed

"No indication of phishing or scam listings in trusted blacklists."

Reason: No blacklist or Google Safe Browsing risks identified; domain security is intact.

Legal and Trademark Checks

Score: 80
Passed

"Company appears compliant with brand protections and no visible legal troubles."

Reason: No trademark conflicts found; no known lawsuits or major disputes reported.

Business Validity and Physical Presence

Score: 70
Passed

"Google Places shows functioning store points, supporting real-world service."

Reason: Physical locations confirmed with user ratings; operational business in the travel sector.

Your Next Steps

  • 1

    Verify reviews and opening hours for the specific storage location before booking.

  • 2

    Prefer official or well-branded partner locations such as major hotels or stations.

  • 3

    Keep photos and timestamps as evidence in case of service issues or refund disputes.

  • 4

    Avoid storing high-value items; use the service cautiously and have a backup plan.

Evidence & Citations

📌 More checks:

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