WebVetted
+ New
Site icon

Domain Due Diligence

Report for Mysynchrony.com

Report Date
November 15, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

mysynchrony.com is the official website of Synchrony Bank, a well-established financial institution focused on credit cards, savings products, and payment solutions. The site receives about 14 million visits monthly, mostly from the United States, and runs on reputable technologies like Adobe Analytics and Akamai. While there are many user complaints about payment misapplications, unexpected fees, account closures, and customer service, these issues stem from disputes with the bank's policies rather than indications that the site itself is fraudulent. Regulatory actions have led Synchrony to pay consumer relief, reflecting past business challenges. The brand does face phishing risks impersonating its name, so users should verify communications and monitor accounts carefully.

Confidence Score
68%

Risk Insights

🛡️

High Traffic and Professional Tech Stack 🛡️

  • ~14M monthly visits mainly from U.S.
  • Utilizes Adobe Analytics, Akamai CDN
  • Valid SSL certificate from DigiCert
⚠️

Customer Complaints and Legal Issues ⚠️

  • Reports of payment misapplication and fees
  • Multiple lawsuits and regulatory penalties
  • Phishing scams impersonate Synchrony brand

Contradictory Signals

While the domain and site are authentic, operational and service issues affect trustworthiness.

Signal A: Domain and technology indicate legitimacy

Signal B: Customer reports and legal history raise concerns

Category Scores

Red Flags & Warnings

  • Frequent customer complaints about payment misapplication and unexpected billing charges.
  • Involvement in multiple legal settlements and regulatory actions regarding debt collection and deceptive practices.

🔎 Detailed Checks & Analysis

Domain and SSL validity

Score: 90/100
Passed

"No signs of recent suspicious domain activity or rapid changes."

Reason: The domain has a valid SSL certificate issued by DigiCert and is registered since 2014 with a reputable registrar.

Traffic and technology profile

Score: 90/100
Passed

"Traffic primarily from the US, consistent with Synchrony's market."

Reason: The site receives over 14 million visits monthly with sophisticated analytics and CDN technology, indicating a professional financial service.

Reputation from user feedback

Score: 50/100
Failed

"Reports of unresolved disputes and frustration with customer service."

Reason: User complaints are frequent regarding payment errors, fees, and account closures causing financial harm, signaling low customer satisfaction.

Legal and regulatory history

Score: 40/100
Failed

"These issues reflect on the business practices, not website technical fraud."

Reason: Synchrony has paid legal settlements over debt collection practices and had consumer protection penalties, affecting reputation.

Blacklist and phishing risks

Score: 80/100
Passed

"Users should verify official communications to avoid fraud."

Reason: No blacklists or malware detected on the official domain, but brand phishing scams exist externally, advising caution.

Your Next Steps

  • 1

    Verify all communications claiming to be from Synchrony through official channels only.

  • 2

    Monitor account statements frequently for unexpected fees or unauthorized activity.

  • 3

    Report suspicious emails or calls impersonating Synchrony Bank to the company and authorities.

  • 4

    Consider researching user reviews and customer feedback before engaging in significant financial transactions.

  • 5

    Use multi-factor authentication and strong passwords to secure your Synchrony account.

Evidence & Citations

🕵🏻 Keep investigating

Recommended → 🌐 Scan another website

Run another instant due diligence scan on any website URL. Verify before you trust!

 Spot fake SaaS login pages before handing over credentials

Phishing crews spin up carbon-copy login portals for CRM and finance tools, siphoning credentials before users realize t...

Read playbook → Analyze giveaway landing page phishing

Giveaway pages entice with consoles or flights, then harvest card data and selfies “for verification.” ScamAI checks reg...

Read playbook →

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.