Myntra.com (Domain) Investigation & Evidence Report
Generated on Jan 25, 2026
myntra.com
http://myntra.comWhy we think so?
Myntra.com is a leading Indian fashion and lifestyle e-commerce platform with over 125 million monthly visits, primarily from India. It uses well-known technologies like Akamai for content delivery and has strong security measures including valid SSL certificates issued recently. The site ranks high globally (#236) and within India (#20) in its category. Public contacts include verified emails and phone numbers listed on official Myntra domains. News sources report regular updates on sales and new services. However, consumer reviews frequently cite issues with order accuracy, refunds, and customer service responsiveness. There have been reported scams exploiting Myntra's refund system, causing financial losses. Legal disputes have involved consumer complaints and intellectual property lawsuits. Despite these warnings, the core domain and infrastructure appear legitimate and safe, but users should exercise caution when purchasing and be aware of potential service challenges.
Risk Insights
Established ecommerce presence with strong technical setup
- Over 125 million monthly visitors, mostly from India
- Uses respected providers like Akamai and MimeCast
- Valid SSL certificate ensures secure data
Customer complaints and refund scams impact reputation
- Frequent reports of wrong deliveries and slow refunds
- Refund scam incidents caused losses exceeding ₹1 crore
- Consumer courts ruled against Myntra for service issues
Active official contacts and social presence reinforce legitimacy
- Multiple verified emails and phone contacts
- Active Facebook, Instagram, Twitter, and LinkedIn pages
- No trademark conflicts found
Category Scores
Red Flags & Warnings
- Multiple consumer complaints report unreliable deliveries, refunds, and poor service.
- Significant refund scams have financially impacted Myntra, indicating policy exploitation risks.
- Consumer courts have ruled against Myntra for service deficiencies and unfair trade practices.
Detailed Checks & Insights
0-100 Scale
Traffic and technology credibility
Score: 90
Traffic and technology credibility
"The domain ranks #236 globally and #20 in India in its category (Lifestyle > Fashion & Apparel)."
Reason: Myntra.com shows very high monthly visits (~125M) and uses reputable technologies like Akamai CDN and security services, confirming a strong infrastructure and business reach.
SSL and domain registration evaluation
Score: 90
SSL and domain registration evaluation
"Multiple domain name servers point to Akamai, indicating professional DNS management."
Reason: The domain has a valid SSL certificate issued in November 2025, valid through December 2026, secured by GlobalSign. WHOIS data shows stable registration with GoDaddy, no expiration anomalies.
Contact information authenticity
Score: 85
Contact information authenticity
"Multiple professional and customer support contacts exist for complaint resolution and verification."
Reason: Official email addresses are clearly linked to the myntra.com domain with multiple sources cited. Phone numbers verified on corporate sites. Active social media links on Facebook, Instagram, Twitter, LinkedIn, and GitHub confirm legitimacy.
Trademark conflict check
Score: 90
Trademark conflict check
"This indicates legal brand protection and reduced impersonation risks."
Reason: No trademark conflicts or impersonations of the 'Myntra' brand were found in the USPTO database, reducing risk of brand misuse or related scams.
Crypto and phishing blacklist status
Score: 95
Crypto and phishing blacklist status
"This supports good standing in security threat evaluations."
Reason: No presence on cryptocurrency scam blacklists and no phishing detections by Google Safe Browsing APIs indicate a low risk of malware or scam hosting on the domain.
Consumer complaint volume and severity
Score: 40
Consumer complaint volume and severity
"This negatively impacts the brand reputation and suggests customer care challenges."
Reason: Numerous consumer reviews expose frequent delivery errors, difficult refund processes, and poor customer service. Complaints are consistent across platforms like PissedConsumer and Reviews.io.
Refund scam incidents
Score: 35
Refund scam incidents
"Though the domain is legitimate, this points to internal policy vulnerabilities."
Reason: Documented cases describe scammers abusing Myntra's refund system, leading to significant financial losses (e.g., ₹1.1 crore locally and ₹50 crore nationwide).
Legal disputes and lawsuits
Score: 45
Legal disputes and lawsuits
"This suggests non-trivial business and compliance challenges remain outstanding."
Reason: Multiple consumer court rulings against Myntra for service failures and a pending intellectual property case increase legal risk and question business practices.
Your Next Steps
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1
Verify offers directly on myntra.com to avoid fraud.
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2
Exercise caution with returns and payments due to reported customer service issues.
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3
Use official customer service contacts for dispute resolution.
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4
Monitor news and consumer reports for updates on scams or disputes.
Key Evidence & Citations
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Website technology and traffic details for myntra.com
⤷ Confirms high traffic and use of reputable tech providers.
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Verified SSL and WHOIS data for myntra.com
⤷ Valid SSL certificate and stable domain registration details.
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Official contact information on myntra.com and social profiles
⤷ Includes emails and phone numbers linked to official Myntra domains.
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USPTO Trademark search for 'myntra'
⤷ No conflicts found, indicating brand protection.
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Crypto scam and phishing blacklist checks
⤷ No listings on scam or phishing blacklists.
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Customer complaints and scam reports on myntra.com
⤷ Numerous complaints regarding product issues and customer service.
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Myntra refund scam reports and financial losses
⤷ Documented refund fraud causing serious loss to the company.
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Consumer court rulings against Myntra for service problems
⤷ Official rulings citing deficiencies in service and unfair trade practices.
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