Domain Due Diligence
Report for Musiciansfriend.com
Why we think so?
musiciansfriend.com is a well-established US-based online retailer specializing in musical instruments and accessories. It ranks around #21,761 globally with about 2.3 million monthly visits primarily from the US. The website employs reputable technology providers such as Adobe Analytics and Akamai, uses strong SSL encryption with a valid DigiCert certificate expiring mid-2026, and is backed by a domain registered since 1996. There are two active trademarks related to musiciansfriend.com associated with legitimate entities. Consumer review platforms report mostly negative feedback focused on customer service, refund delays, and product concerns, but no confirmed criminal fraud by the site itself. Scam sites impersonating musiciansfriend.com pose risks outside the official domain. Legal disputes and customer complaints are documented with some difficult refund and service issues noted. Overall, musiciansfriend.com is a legitimate commercial website but users should exercise caution regarding customer support and verify purchase details.
Risk Insights
Established Brand with Trademark Protection
- Active USPTO trademarks registered since 2000 and 2011.
- Owned by legitimate commercial entities.
- Helps prevent unauthorized use of brand name.
High Traffic and Technology Use
- Around 2.3 million monthly visitors primarily from the US.
- Uses trusted marketing and security technologies.
- Domain registered since 1996, showing longevity.
Consumer Service Issues Lower Trust
- Many complaints about delayed refunds and poor customer support.
- No confirmed criminal fraud, but service challenges are frequent.
- Phishing scams impersonate the brand externally.
Contradictory Signals
While the site infrastructure is solid and the domain old, customer experience reports reduce overall confidence.
Signal A: Long-established domain and strong tech stack imply legitimacy.
Signal B: Multiple unresolved customer complaints undermine user trust in service.
Category Scores
Red Flags & Warnings
- Multiple reports of unresolved refund issues and poor customer service reduce trust.
- External phishing scams impersonate the site, confusing customers and resulting in fraud losses.
🔎 Detailed Checks & Analysis
Domain Age and Registrar
Score: 15/100
Domain Age and Registrar
"Older domains registered through known registrars typically indicate legitimacy and reduce scam likelihood."
Reason: The domain musiciansfriend.com was registered in 1996 with a reputable registrar, indicating a long-established presence.
SSL Certificate Validity
Score: 10/100
SSL Certificate Validity
"Valid SSL certificates protect data transfers and show domain control by operators."
Reason: Site uses a DigiCert Global G2 TLS certificate valid through June 2026, confirming secure domain ownership and encryption.
Website Traffic and Engagement
Score: 15/100
Website Traffic and Engagement
"High and stable traffic ranks support legitimacy and widespread customer use."
Reason: The site receives about 2.3 million monthly visits with a global rank of #21,761 and a majority US audience, showing healthy and consistent usage.
Technology Stack Quality
Score: 15/100
Technology Stack Quality
"Sophisticated tech investments reflect resources and professionalism unlikely in scams."
Reason: The site uses advanced analytics, CDN, and marketing technologies from providers like Adobe and Akamai, typical of established ecommerce.
Registered Trademarks
Score: 15/100
Registered Trademarks
"Trademark registration helps prove official brand status and legal rights."
Reason: Two active USPTO trademarks linked to the site confirm bona fide brand identity and protection.
Consumer Complaints
Score: 25/100
Consumer Complaints
"While not outright fraud, poor complaint resolution and frequent disputes lower confidence."
Reason: Significant negative reviews focus on refund delays, customer service failures, and product disputes, harming user trust.
Known Scam Blacklist Status
Score: 10/100
Known Scam Blacklist Status
"Absence from scam blacklists is a positive signal but not sufficient alone."
Reason: No evidence of being blacklisted for scams or phishing, indicating no detected online threats tied to the official site.
Your Next Steps
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1
Verify the URL before making purchases to avoid phishing sites.
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2
Monitor refund timelines carefully if ordering products.
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3
Avoid deals from third parties claiming huge discounts to prevent fraud.
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4
Check reviews independently for updated customer service experiences.
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5
Report any suspicious websites impersonating musiciansfriend.com to authorities.
Evidence & Citations
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Musicians Friend Trademark USPTO Search
Official trademark records showing brand ownership.
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Site Traffic and Technology Data - SimilarTech
Details on website infrastructure and monthly visits.
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Traffic Metrics and Engagement - SimilarWeb
Website visit patterns and engagement metrics.
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Domain Registration and SSL Details - Whois
Domain age, registrar, name servers and SSL certificate validation.
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Consumer Complaints Summary - Perplexity Questions
Compilation of user complaints about refunds and service quality.
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Crypto Scam Blacklist Status
No listings indicating scam operations or blacklisting.
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