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Domain Due Diligence

Report for Moneygram.com

Report Date
October 26, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

MoneyGram.com is a well-established global financial services company specializing in money transfers and payment solutions. With a domain registered in 1998 and a traffic ranking in the top 20,000 sites globally, it sees approximately 3.4 million monthly visits mostly from the United States. The site uses robust technologies including secure SSL certificates issued by GlobalSign and multiple fraud and security solutions. MoneyGram is a recognized brand with active trademark registrations dating back to the late 1990s. However, the platform is frequently targeted by scammers exploiting its irreversible transactions, leading to significant consumer losses. Regulatory bodies including the FTC and New York Attorney General have taken action against MoneyGram for inadequate fraud prevention and consumer protection failures, resulting in multi-million dollar settlements and refund programs. Customer reviews reveal issues with account access, delays in refunds, and poor support, but MoneyGram continues efforts to improve security and transparency. Overall, MoneyGram.com is authentic and operational but consumers should remain cautious due to its known exploitation by fraudsters and past regulatory findings.

Confidence Score
78%

Risk Insights

✅

Established Brand with Legal Trademarks

  • Active trademarks filed since 1994
  • Owned by MoneyGram International, Inc.
  • Strong brand presence confirmed
⚠️

Consumer Fraud Concerns

  • FTC and state regulators fined MoneyGram for poor fraud prevention
  • Over $115 million refunded to scam victims
  • Customer complaints about withheld funds and poor support
🛡️

Secure Technical Setup

  • Valid GlobalSign SSL certificate
  • Robust website traffic and infrastructure
  • No blacklist flags detected

Contradictory Signals

This reflects a reputable brand exploited by scammers and operational challenges affecting trust.

Signal A: Strong trademark and domain history

Signal B: Significant fraud-related complaints and regulatory penalties

Category Scores

Red Flags & Warnings

  • Documented history of fraud losses and regulatory penalties indicates significant consumer protection concerns.
  • Multiple customer complaints about withheld funds and poor dispute resolution reduce trustworthiness.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 90/100
Passed

"Older, stable domain registrations with strong registrar reputation support authenticity."

Reason: Domain moneygram.com has been registered since 1998 with a reputable registrar MarkMonitor, Inc., showing long-term legitimacy.

Traffic and Infrastructure

Score: 85/100
Passed

"High traffic and reputable technologies indicate operational scale and legitimacy."

Reason: The site has 3.4 million monthly visits, with major US traffic and secure SSL certs. Uses standard marketing and payment technologies like Adobe Marketing Cloud and Apple Pay.

Brand and Trademark

Score: 90/100
Passed

"USPTO registrations confirm genuine business identity."

Reason: Multiple active trademarks filed since 1994 confirm brand ownership by MoneyGram International, Inc.

Reputation and Legal Issues

Score: 45/100
Failed

"Legal penalties and widespread customer grievances indicate reputational risk."

Reason: Significant regulatory actions, including FTC settlements over fraud prevention failures and consumer complaints about withheld refunds reduce trust.

Security and Blacklists

Score: 90/100
Passed

"Technical security is good, but does not eliminate all risks due to external fraud."

Reason: SSL certificates are valid and domain is absent from crypto scam or phishing blacklists.

Your Next Steps

  • 1

    If considering sending money via MoneyGram, verify recipient details carefully to avoid scams.

  • 2

    Monitor your transaction confirmations and keep all related receipts.

  • 3

    Report any suspicious or fraudulent activity to both MoneyGram and local consumer protection agencies immediately.

  • 4

    Consult the official MoneyGram website or contact customer service directly for support on disputed transactions.

  • 5

    Consider alternative money transfer services if you are concerned about fraud risks or past customer service issues.

Evidence & Citations

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