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Domain Due Diligence

Report for Mobilepay.dk

Report Date
December 3, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

MobilePay.dk is a widely used Danish mobile payment service with about 4 million monthly visits, primarily from Denmark. It offers various payment options such as in-store payments, online shopping, subscriptions, and peer-to-peer transfers. The domain infrastructure is professionally managed, secured with valid SSL certificates, and uses technologies from Microsoft Azure and trusted payment providers like Adyen. The service holds a physical location in Copenhagen and is recognized as a software company. However, user reviews frequently mention issues with failed transactions, limited fraud protections, and poor customer service. Scam reports highlight vulnerabilities to social engineering attacks, urging caution especially with second-hand trades. Overall, MobilePay.dk is a legitimate platform but users should be aware of reported concerns related to fraud risk and support responsiveness.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

✅

Legitimate Payment Platform

  • Long-established domain with valid SSL.
  • High monthly visits mainly from Denmark.
  • Registered trademarks confirm brand ownership.
⚠️

Customer Frauds and Support Issues

  • Multiple reports of scams via social engineering.
  • Limited fraud protection compared to banks.
  • Users report poor customer service response.

Contradictory Signals

While MobilePay.dk is a legitimate platform with proper registrations and infrastructure, user experiences reveal significant fraud risks and customer support limitations.

Signal A: Trusted technical infrastructure and brand registration

Signal B: Numerous fraud and scam reports, low user trust

Category Scores

Red Flags & Warnings

  • Reports of frequent fraud and scam incidents with little protection or recourse for victims using MobilePay.dk.
  • Multiple user complaints about unresponsive and unhelpful customer service tackling disputes and fraud cases.

🔎 Detailed Checks & Analysis

Domain Technical Validation

Score: 80/100
Passed

"Infrastructure indicates a well-maintained and secure site."

Reason: The domain has valid SSL certificates, uses established DNS and email services, and employs reputable web technologies.

Traffic and Popularity

Score: 75/100
Passed

"High traffic volume supports domain authenticity."

Reason: MobilePay.dk receives about 4 million monthly visits mostly from Denmark, showing strong legitimate usage.

Brand and Trademark Authenticity

Score: 85/100
Passed

"Trademark registrations dated back to 1994 and recent validate legitimacy."

Reason: Multiple active trademarks for 'MobilePay' confirm brand ownership and reduce impersonation risk.

Blacklist and Scam Databases

Score: 80/100
Passed

"No detected blacklisting reduces scam concerns on domain level."

Reason: No listings found on crypto scam or Google Safe Browsing blacklists.

User Reviews and Reputation

Score: 40/100
Failed

"Ongoing reputation issues negatively impact trust."

Reason: Numerous user complaints related to fraud vulnerability, unclear dispute resolutions, and poor customer service.

Legal and Trademark Risks

Score: 85/100
Passed

"Reduces risk from intellectual property disputes."

Reason: No active trademark disputes against main MobilePay brand; legal registrations are valid.

Your Next Steps

  • 1

    Use MobilePay.dk primarily when transacting with trusted or known parties.

  • 2

    Avoid prepayments to unknown sellers and verify identities to reduce fraud risk.

  • 3

    Report any suspicious or fraudulent transactions promptly to MobilePay support and local authorities.

  • 4

    Consider alternative payment methods with stronger buyer protection for high-value transactions.

  • 5

    Monitor MobilePay terms and updates regarding fees and security improvements regularly.

Evidence & Citations

🕵🏻 Keep investigating

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