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Domain Due Diligence

Report for Mlb.com

Report Date
November 30, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

MLB.com is the official Major League Baseball website, offering extensive coverage including audio/video clips, interviews, stats, schedules, and stories. It ranks #356 globally with about 132 million monthly visits, mostly from the US. The site uses robust web technologies and reputable infrastructure providers like Google Cloud and Amazon Route 53, ensuring reliable access. It maintains valid SSL certification and strong DNS settings. Numerous official contact emails and social media profiles are published openly. Though there are no scam blacklists hits or phishing reports, various user reviews highlight long-term customer service and streaming issues, including login difficulties, limited game availability, frequent ads, and billing complaints. Additionally, there have been ticket theft reports due to credential stuffing on the Ballpark app, but MLB confirms no direct breach. Registered trademarks affirm legitimate ownership. Overall, the site is authoritative but user dissatisfaction centers on service quality and security practices related to ticketing.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
90%

Risk Insights

🖥️

Robust Technical Setup

  • Uses Google Cloud and Amazon Route 53 for reliable hosting
  • Employs valid SSL certificates
  • Trusted advertising and analytics providers in use
⚠️

User Experience Concerns

  • Widespread customer complaints on streaming quality and customer support
  • Frequent blackout policies frustrate subscribers
  • Forced advertisements lock app navigation
🔐

Security Alert: Ticket Theft

  • Credential stuffing attacks led to stolen tickets on Ballpark app
  • MLB confirms no direct system breaches
  • Users advised to use unique passwords and monitor accounts

Contradictory Signals

While the website is authentic and technically sound, operational and security issues undermine overall user trust.

Signal A: Strong domain legitimacy and infrastructure

Signal B: Negative user feedback on service and security incidents

Category Scores

Red Flags & Warnings

  • Persistent customer complaints about streaming failures, app errors, and restrictive blackout policies.
  • Reported credential stuffing attacks on user accounts leading to ticket thefts on Ballpark app.

🔎 Detailed Checks & Analysis

Technical and Infrastructure Validation

Score: 90/100
Passed

"Hosting on Google Cloud, Amazon Route 53, and using reputable analytics and ad platforms confirms robust technical setup."

Reason: The website uses trusted infrastructure providers with valid SSL and secure DNS. Technologies employed are standard for high-traffic, professional sites.

Traffic and Engagement Analysis

Score: 85/100
Passed

"Bounce rate and page views per visit indicate moderate user retention, matching an active sports media platform."

Reason: Site ranks high globally (#356) with over 130 million monthly visits, mainly from the US, reflecting genuine audience engagement.

Ownership and Trademark Legitimacy

Score: 95/100
Passed

"Trademark registrations date back decades with active renewal status and official correspondence."

Reason: Multiple live trademarks owned by Major League Baseball entities affirm legitimate ownership and brand control.

Safety and Scam Blacklist Checks

Score: 90/100
Passed

"Absence from phishing & scam blacklists supports site safety against common threats."

Reason: No presence on crypto scam or Google Safe Browsing blacklists indicates the domain is not flagged for malicious activity.

User Reputation and Scam Reports

Score: 50/100
Failed

"While MLB.com itself is legitimate, operational issues affect user trust and experience. Ticket thefts highlight security risks external to MLB systems."

Reason: Significant user reports note poor customer service, streaming issues, billing complaints, and security concerns with credential stuffing.

Your Next Steps

  • 1

    When purchasing tickets or using MLB services, enable unique, strong passwords and monitor account activity closely.

  • 2

    Contact MLB customer support directly via official emails or the phone number (866-244-2291) for account or billing issues.

  • 3

    Avoid third-party ticket resellers lacking buyer protections to reduce fraud risk.

  • 4

    Stay informed about ongoing service reliability and security updates from official MLB communications.

Evidence & Citations

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