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Domain Investigation Report

Report generated: Jan 7, 2026

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miko.ai

http://miko.ai
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

miko.ai is the website for Miko, which sells AI-powered educational robots for children. The site ranks around 325,000 globally with about 124,000 monthly visits, mostly from the US. It uses popular platforms like Shopify and payment services such as PayPal and Stripe, indicating a standard e-commerce setup. The domain, created in December 2017 and valid through late 2026, is well maintained with SSL certificates and Cloudflare CDN. Miko has multiple trademark registrations under "MIKO", unrelated to this specific AI brand, covering various products. The site is not blacklisted by Google's safe browsing or crypto scam lists. News coverage notes partnerships and funding but also concerns about AI toy safety. Customer reviews commonly report issues including defective products, shipping delays, poor customer service, and refund problems, with complaints documented on Better Business Bureau. There are no active lawsuits directly against miko.ai, but related legal cases exist for associated companies. Overall, the site appears legitimate in operation but has significant customer service concerns and recent negative publicity related to product safety and fulfillment.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

⚠️

Customer Complaints Highlight Risks

  • Over 100 BBB complaints over 3 years
  • Issues with defective products and shipping delays
  • Refund and customer service shortcomings
🛡️

Domain and Technical Setup Sound

  • Established domain with SSL and CDN
  • Uses common payment and e-commerce platforms
  • No blacklist flags detected
📰

News Coverage Mixed

  • Positive funding and partnership announcements
  • Safety concerns about AI toy responses reported
  • Advisories from consumer advocacy groups

Category Scores

Red Flags & Warnings

  • Over 100 complaints on BBB over three years citing defective robots and poor support, signaling dissatisfaction and delivery issues.

Detailed Checks & Insights

0-100 Scale

Domain and Technology Authenticity

Score: 85
Passed

"Stable domain and mature e-commerce technologies suggest a legitimate business foundation."

Reason: Domain is nearly 6 years old, uses SSL, Cloudflare CDN, and reputable payment processors like PayPal and Stripe.

Customer Complaints and Reputation

Score: 40
Failed

"BBB complaints show persistent problems with product quality and customer service dissatisfaction."

Reason: Significant complaints about defective products, shipping delays, and refund issues suggest trust risks.

Blacklist and Safety Flags

Score: 90
Passed

"Clean security reputation with no phishing or malware detection."

Reason: No listings found on Google Safe Browsing or crypto scam blacklists.

Trademark and Brand Legitimacy

Score: 80
Passed

"Trademarks cover different industries and appear legitimate without conflicts."

Reason: Several MIKO trademarks are registered but not related to this AI robot company, lowering impersonation risk.

News and Media Presence

Score: 60
Failed

"Mixed media coverage highlighting innovation and safety concerns."

Reason: News features funding and partnerships, but also reports warnings about safety of AI toys.

Legal and Dispute Analysis

Score: 75
Passed

"Legal history includes customs classification and greenwashing cases unrelated to consumer fraud."

Reason: No major unresolved lawsuits were found against miko.ai itself; related entities have prior disputes.

Your Next Steps

  • 1

    Exercise caution when purchasing products; verify seller reputation and reviews.

  • 2

    Avoid placing orders during peak seasons without confirmed shipping timelines.

  • 3

    Check customer service responsiveness before paying, and keep transaction records.

  • 4

    Research independent reviews beyond official websites, especially for product safety.

  • 5

    Report any fraudulent activities to consumer protection agencies promptly.

Evidence & Citations

📌 More checks:

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