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Domain Due Diligence

Report for Mazumamobile.com

Report Date
October 31, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Mazuma Mobile is a UK-based mobile phone recycling service with significant web traffic and an established technical infrastructure. The site has been operating since 2008 and is well integrated with advertising and customer communication technologies. However, multiple user complaints allege that the company often reduces the payout offered for devices after inspection, sometimes without satisfactory evidence, and sometimes returns devices in worse condition. No technical scam indicators or crypto blacklist listings were found, but user reviews raise trust concerns regarding business practices.

Confidence Score
65%

Risk Insights

🛡️

Established Business with Extensive Web Presence

  • Operating since 2008 with stable domain registration.
  • Significant monthly traffic mainly from UK users.
  • Uses verified contact emails and major advertising platforms.
⚠️

Moderate Risk from Consumer Reports

  • Multiple complaints about price reductions post device inspection.
  • Claims of devices returned damaged or with unexplained issues.
  • No technical scam indicators found, but reputational trust issues exist.

Contradictory Signals

Technical legitimacy coexists with user-reported customer service problems impacting trust.

Signal A: Automated technical checks clear domain as safe with no blacklists.

Signal B: User reviews report frequent complaints of unfair pricing and damages.

Category Scores

Red Flags & Warnings

  • Numerous customer complaints indicating price reductions and device condition disputes post-sale.
  • Legal disputes regarding domain and branding reflecting some business conflicts.

🔎 Detailed Checks & Analysis

Domain age and registrar reputation

Score: 10/100
Passed

"No evidence of recent domain changes or suspicious registration data detected."

Reason: Established domain since 2008 at a reputable registrar.

Website technical integrity

Score: 90/100
Passed

"Includes Amazon Route 53 DNS, Cloudflare CDN, and standard security headers."

Reason: No malware or blacklist alerts; uses common and reputable tech stack.

Traffic volume and engagement quality

Score: 80/100
Passed

"Traffic primarily originates from UK consistent with target market."

Reason: Sizable monthly visitors with typical bounce rate and engagement for e-commerce.

Ownership transparency and contact details

Score: 80/100
Passed

"Company actively manages customer communication channels."

Reason: Publicly available customer service emails and phone numbers plus active social media profiles.

Trademark protection and brand legitimacy

Score: 30/100
Failed

"Absence may affect brand intellectual property strength."

Reason: No trademarks found in USPTO search for Mazuma Mobile brand.

User feedback and reputation

Score: 40/100
Failed

"Complaints include insufficient evidence provided for alleged damage and device return issues."

Reason: Multiple credible user complaints alleging unfair price reductions and disputes over device conditions.

Legal and regulatory issues

Score: 60/100
Passed

"Legal disputes mainly concerned brand ownership, not consumer fraud prosecution."

Reason: Previous domain disputes found; no major criminal or regulatory sanctions reported.

Your Next Steps

  • 1

    If considering using Mazuma Mobile, carefully document your device's condition before sending it in.

  • 2

    Review independent user feedback and be cautious of potentially reduced final offers.

  • 3

    Consider contacting customer service proactively for clarification on valuation criteria.

  • 4

    Report any unfair business practices to consumer protection agencies.

  • 5

    Monitor transaction closely and keep records of all communications.

Evidence & Citations

🕵🏻 Keep investigating

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