Domain Investigation Report
Report generated: Dec 25, 2025
match.com
http://match.comWhy we think so?
Match.com is a leading online dating site with about 10.8 million monthly visits, primarily from the United States. It uses reputable technologies and marketing platforms like Google Analytics and Adobe Marketing Cloud, and is secured with a valid DigiCert SSL certificate. The domain was registered in 1998 and is managed by MarkMonitor, Inc., a trusted registrar. However, the site has faced legal challenges, including a recent $14 million FTC settlement over deceptive subscription practices. Users frequently report issues such as billing disputes, difficulties in cancellation, account bans, and numerous fake profiles. While Match.com invests in safety, romance scams and user complaints about customer service remain notable concerns. Users should be cautious about fake accounts and review recent legal changes affecting subscription and cancellation policies.
Risk Insights
FTC Enforcement Highlights Subscription Risks
- $14M settlement for deceptive subscription and billing practices
- Mandated clearer cancellation and advertising disclosures
- Requires non-retaliation against dispute filers
User Complaints Indicate Service Challenges
- Frequent account bans and poor customer support
- Common reports of fake or bot profiles
- Lack of easy phone support; mainly online help forms
Strong Technical Foundation
- Established domain since 1998
- Valid SSL certificate from DigiCert
- Use of reputable technology and marketing providers
Category Scores
Red Flags & Warnings
- FTC settlement confirms deceptive subscription and billing practices.
- High volume of complaints about fake profiles and poor customer support.
- Recent lawsuits over handling of abusive users and platform safety.
Detailed Checks & Insights
0-100 Scale
Domain Technical Profile
Score: 90
Domain Technical Profile
Reason: Match.com uses reputable hosting, SSL, and marketing technologies, supporting strong technical validation.
Traffic and Popularity
Score: 85
Traffic and Popularity
Reason: High traffic from mostly US audience confirms legitimacy and popularity of match.com.
Domain Age and Registrar Trust
Score: 90
Domain Age and Registrar Trust
Reason: Domain registered since 1998 with MarkMonitor, a reputable registrar, indicating solid domain ownership and trust.
Blacklist and Scam Database Checks
Score: 90
Blacklist and Scam Database Checks
Reason: No indication of domain on crypto scam blacklists or Google Safe Browsing blacklist.
User Complaints and Reputation
Score: 40
User Complaints and Reputation
Reason: Numerous user complaints and an FTC settlement about deceptive practices and fake profiles reduce trust reputation.
Legal and Compliance Status
Score: 30
Legal and Compliance Status
Reason: Recent FTC $14M settlement and lawsuits related to deceptive practices and user safety note serious compliance concerns.
Your Next Steps
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1
Review the recent FTC settlement details to understand your rights and obligations before subscribing.
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2
If using Match.com, be vigilant for fake profiles and never send money to unverified contacts.
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3
Check carefully the subscription, cancellation, and billing terms to avoid unexpected charges.
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4
Use email or form-based support channels for customer service as phone support is limited.
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5
Monitor recent news or legal developments tied to Match.com for any changes in policies or risks.
Evidence & Citations
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Match Group agrees to pay $14 million to FTC
FTC complaint and 2025 settlement detail deceptive practices requiring consumer caution.
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Match.com reviews, complaints, and scam reports
Multiple user complaints describe fake profiles, poor service, and fraud risk.
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Match.com site technology and traffic data
Shows established technology stack and large monthly user base.
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