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Domain Due Diligence
Report for Marksandspencer.com

Report Date October 29, 2025
Recommendation
Proceed
Overall Summary
Safe
Why we think so

marksandspencer.com is a well-established UK-based retailer with a strong online presence, offering fashion, home, beauty, and food products. It ranks highly in traffic with about 30.5 million monthly visits, mainly from the UK. The website uses reputable security and content delivery technologies, holding a valid DigiCert SSL certificate. No blacklist or phishing warnings appear, and no trademark conflicts were found. However, in 2025, a significant cyberattack exposed customer personal data, increasing the risk of scams and phishing targeting its customers. While no direct financial losses via the website have been confirmed, multiple class action lawsuits are ongoing due to this breach. Consumers should remain cautious of impersonation scams related to M&S.

Confidence Score
88%

Risk Insights

🛡️

Strong Website Security ✅

Uses premium security tech like Akamai and DigiCert SSL.
No phishing or malware blacklisting found.
Supports safe online transactions.
🏬

Large and Established Brand

Operating since 1998 with a trusted domain.
Ranks in the top 1,100 websites globally.
30.5 million monthly visitors mostly from the UK.
⚠️

2025 Data Breach Aftermath

Customer personal data was exposed (no card info).
Multiple class action lawsuits are ongoing.
Watch for related phishing and scam attempts.

Contradictory Signals

While the website is authentic and well-secured, the 2025 data breach raises caution due to phishing and scam risks targeting customers.

Signal A: High traffic and technical security indicates trustworthy site

Signal B: Legal issues and breach increase fraud risk

Category Scores

Identity 95/100
Reputation 90/100
Technical 85/100
Content 80/100
Legal 75/100
Business Validity 90/100

Red Flags & Warnings

  • The 2025 cyberattack exposed substantial personal customer data, increasing the risk of phishing and scams targeting M&S customers.
  • Multiple class action lawsuits indicate ongoing consumer grievances related to the data breach, impacting trust and reputation.

🔎 Detailed Checks & Analysis

Domain legitimacy check

Score: 20/100
Passed

"WHOIS data confirms stable and legitimate domain ownership."

Reason: Domain is long-established, with registration since 1998 and reputable registrar.

Traffic and usage analysis

Score: 20/100
Passed

"Traffic sources and engagement metrics indicate genuine user interest."

Reason: High global rank (#1,062) and 30.5M monthly visits mainly from UK illustrate a popular and authentic site.

Security and technical infrastructure

Score: 17/100
Passed

"Technical stack supports website reliability and security."

Reason: Use of Akamai CDN, DigiCert SSL certificate, and multiple security services demonstrates strong technical security measures.

Blacklist and phishing checks

Score: 15/100
Passed

"Safe Browsing and Crypto Scam Sniffer data clear the site for known threats."

Reason: No records found on scam or phishing blacklists, indicating no detected malicious activity.

Trademark and brand protection

Score: 10/100
Passed

"Brand protections are intact with no reported confusion."

Reason: No trademark conflicts or impersonation detected in official USPTO searches.

Legal and customer dispute review

Score: 13/100
Failed

"Legal challenges reflect risk but not confirmed scam activity on the web platform."

Reason: Significant 2025 data breach exposed personal data, causing multiple class action lawsuits and reputational damage.

Scam and fraud reports

Score: 10/100
Passed

"Consumer caution advised due to risk of impersonation scams post-breach."

Reason: No verified reports of losses via marksandspencer.com itself; warnings relate to phishing using stolen data.

Your Next Steps

  • 1
    Use the official marksandspencer.com website for shopping but stay alert for phishing emails or calls impersonating M&S.
  • 2
    Do not click on suspicious links claiming to be from M&S without verifying through official channels.
  • 3
    Regularly monitor bank and credit card statements for unauthorized transactions due to potential scam attempts.
  • 4
    Consumers concerned about the 2025 data breach should seek legal advice about ongoing class action lawsuits.
  • 5
    Check official M&S communications or reports for updates on security and service status.

Evidence & Citations

🕵🏻 Keep investigating

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