Domain Due Diligence
Report for Marksandspencer.com
Why we think so?
marksandspencer.com is a well-established UK-based retailer with a strong online presence, offering fashion, home, beauty, and food products. It ranks highly in traffic with about 30.5 million monthly visits, mainly from the UK. The website uses reputable security and content delivery technologies, holding a valid DigiCert SSL certificate. No blacklist or phishing warnings appear, and no trademark conflicts were found. However, in 2025, a significant cyberattack exposed customer personal data, increasing the risk of scams and phishing targeting its customers. While no direct financial losses via the website have been confirmed, multiple class action lawsuits are ongoing due to this breach. Consumers should remain cautious of impersonation scams related to M&S.
Risk Insights
Strong Website Security ✅
- Uses premium security tech like Akamai and DigiCert SSL.
- No phishing or malware blacklisting found.
- Supports safe online transactions.
Large and Established Brand
- Operating since 1998 with a trusted domain.
- Ranks in the top 1,100 websites globally.
- 30.5 million monthly visitors mostly from the UK.
2025 Data Breach Aftermath
- Customer personal data was exposed (no card info).
- Multiple class action lawsuits are ongoing.
- Watch for related phishing and scam attempts.
Contradictory Signals
While the website is authentic and well-secured, the 2025 data breach raises caution due to phishing and scam risks targeting customers.
Signal A: High traffic and technical security indicates trustworthy site
Signal B: Legal issues and breach increase fraud risk
Category Scores
Red Flags & Warnings
- The 2025 cyberattack exposed substantial personal customer data, increasing the risk of phishing and scams targeting M&S customers.
- Multiple class action lawsuits indicate ongoing consumer grievances related to the data breach, impacting trust and reputation.
🔎 Detailed Checks & Analysis
Domain legitimacy check
Score: 20/100
Domain legitimacy check
"WHOIS data confirms stable and legitimate domain ownership."
Reason: Domain is long-established, with registration since 1998 and reputable registrar.
Traffic and usage analysis
Score: 20/100
Traffic and usage analysis
"Traffic sources and engagement metrics indicate genuine user interest."
Reason: High global rank (#1,062) and 30.5M monthly visits mainly from UK illustrate a popular and authentic site.
Security and technical infrastructure
Score: 17/100
Security and technical infrastructure
"Technical stack supports website reliability and security."
Reason: Use of Akamai CDN, DigiCert SSL certificate, and multiple security services demonstrates strong technical security measures.
Blacklist and phishing checks
Score: 15/100
Blacklist and phishing checks
"Safe Browsing and Crypto Scam Sniffer data clear the site for known threats."
Reason: No records found on scam or phishing blacklists, indicating no detected malicious activity.
Trademark and brand protection
Score: 10/100
Trademark and brand protection
"Brand protections are intact with no reported confusion."
Reason: No trademark conflicts or impersonation detected in official USPTO searches.
Legal and customer dispute review
Score: 13/100
Legal and customer dispute review
"Legal challenges reflect risk but not confirmed scam activity on the web platform."
Reason: Significant 2025 data breach exposed personal data, causing multiple class action lawsuits and reputational damage.
Scam and fraud reports
Score: 10/100
Scam and fraud reports
"Consumer caution advised due to risk of impersonation scams post-breach."
Reason: No verified reports of losses via marksandspencer.com itself; warnings relate to phishing using stolen data.
Your Next Steps
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1
Use the official marksandspencer.com website for shopping but stay alert for phishing emails or calls impersonating M&S.
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2
Do not click on suspicious links claiming to be from M&S without verifying through official channels.
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3
Regularly monitor bank and credit card statements for unauthorized transactions due to potential scam attempts.
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4
Consumers concerned about the 2025 data breach should seek legal advice about ongoing class action lawsuits.
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5
Check official M&S communications or reports for updates on security and service status.
Evidence & Citations
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Marks and Spencer cyber attack details and implications
Details the 2025 data breach, its scope and consumer risks.
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Marks and Spencer website tech and traffic data
Technical stack and traffic volume details for marksandspencer.com.
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Marks and Spencer domain WHOIS info
Domain registration and DNS records show established ownership and security.
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Marks and Spencer USPTO trademark search
No trademark conflicts found for brand in official records.
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