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Domain Due Diligence

Report for Mail.com

Report Date
October 27, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

mail.com is a widely used email service with approximately 11.6 million monthly visits, mainly from the United States. It is a long-established domain created in 1997 and uses standard, reputable web technologies. The site supports up to 10 mail addresses and offers 65 GB of storage. Although mail.com itself is not identified as fraudulent, phishing scams impersonating it are common, leading to some user losses. While several users report account security and support challenges on review platforms, these reflect customer experiences rather than confirmed scams by mail.com. The domain is secure with valid SSL certificates and no blacklist flags. Overall, mail.com appears legitimate but users should be cautious of phishing attempts claiming to be from it.

Confidence Score
90%

Risk Insights

📈

Established Domain with High Traffic

  • Registered in 1997, showing long-term stability
  • Receives over 11.6 million monthly visits globally
  • Main audience from the United States
⚠️

Phishing Impersonation Risks

  • Scammers send fake emails pretending to be mail.com
  • Users report losses from phishing-related fraud
  • Exercise caution with unsolicited mail.com emails
🛡️

No Blacklist or Scam Flags Detected

  • Not listed in Google Safe Browsing or crypto scam blacklists
  • Valid SSL certificate with secure issuer
  • No domain-level blacklisting detected

Contradictory Signals

User dissatisfaction appears linked to service issues rather than fraud.

Signal A: User reviews signal poor account support and security.

Signal B: No technical or legal evidence supports mail.com being a scam.

Category Scores

Red Flags & Warnings

  • Phishing scams impersonating mail.com have caused some users financial losses.
  • Some user reviews report account hacking and poor customer support responses, leading to trust concerns.

🔎 Detailed Checks & Analysis

Domain age and registrar legitimacy

Score: 95/100
Passed

"Long registration history supports authenticity and reduces risk of scam."

Reason: Domain mail.com was registered in 1997 and is managed by a reputable registrar with proper DNS and SSL setup.

Traffic and usage

Score: 90/100
Passed

"Strong direct traffic and engagement metrics align with a legitimate service."

Reason: High monthly traffic (~11.6 million) mainly from the US confirms mail.com is widely used and trusted by many.

Blacklist and phishing detection

Score: 95/100
Passed

"This decreases likelihood of mail.com being used maliciously or being a scam."

Reason: No presence on Google Safe Browsing or crypto scam lists indicates no active domain-based threats.

User reviews and complaint trends

Score: 75/100
Passed

"These highlight possible service quality issues, not scam behavior."

Reason: Some user reports describe account security and service issues but do not confirm mail.com as fraudulent.

Phishing risk related to mail.com

Score: 80/100
Passed

"Users must exercise caution with suspicious emails claiming to be from mail.com."

Reason: Phishing scams impersonate mail.com, posing user risks though mail.com itself is not responsible.

Legal and regulatory compliance

Score: 90/100
Passed

"Standard policies for subpoenas and trademarks are followed as expected."

Reason: No major lawsuits or compliance violations involving mail.com were found, indicating lawful operation.

Your Next Steps

  • 1

    Be vigilant against phishing emails pretending to be mail.com; never provide passwords via email.

  • 2

    Verify suspicious messages through official mail.com support channels.

  • 3

    Report phishing attempts to mail.com to help improve user protection.

  • 4

    Use strong, unique passwords and enable any available multi-factor authentication on mail.com accounts.

  • 5

    If you lose account access, persist with official support channels and document communications.

Evidence & Citations

🕵🏻 Keep investigating

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