Lumosity.com (Domain) Investigation Report
Generated on Feb 8, 2026
Why we think so?
Lumosity.com is a well-established brain training website offering cognitive games with about 2.5 million monthly visits, primarily from the United States. The domain is hosted on reputable infrastructure like Amazon and uses secure technologies such as HTTPS. Its WHOIS registration dates back many years, managed by GoDaddy and protected by GlobalSign SSL certificates. Lumosity is operated by Lumos Labs, Inc., a company based in San Francisco with registered trademarks for the brand. While the site is not blacklisted for scams and shows no current safety threats, there is notable history concerning regulatory issues. In 2016, Lumosity settled with the US Federal Trade Commission over deceptive advertising claims, paying $2 million to resolve allegations of overstated benefits from its brain training programs. User reviews report complaints related to billing practices, customer service, and effectiveness skepticism. Overall, Lumosity is a recognized but contested brand, with transparency and service quality flagged by some users.
Risk Insights
Established Brand with Legal History
- Lumosity operated by Lumos Labs, Inc., with multiple active trademarks.
- Paid $2 million FTC fine in 2016 for deceptive advertising claims.
- Requires checking current claims carefully due to past issues.
Technical Setup Indicates Legitimate Website
- Hosted on Amazon infrastructure with CloudFront CDN.
- Uses HTTPS secured by valid GlobalSign certificates.
- No presence in scam blacklists or Google risk alerts.
User Experience and Trust Concerns
- Widespread user complaints about billing and customer service.
- Some skepticism about effectiveness and subscription transparency.
- Mixed reviews warrant caution before subscribing.
Category Scores
Red Flags & Warnings
- History of deceptive advertising settled with a $2 million FTC fine in 2016.
- Multiple user complaints focus on billing issues and inadequate customer service.
Detailed Checks & Insights
0-100 Scale
Domain Technical Infrastructure Check
Score: 90
Domain Technical Infrastructure Check
"Infrastructure is modern and secure, typical of legitimate commercial sites."
Reason: Uses reputable hosting (Amazon), CDN, and HTTPS with valid SSL certificates.
WHOIS and Domain Ownership
Score: 90
WHOIS and Domain Ownership
"No signs of recent domain changes or privacy abuse."
Reason: Domain is long-standing and registered via GoDaddy with protection mechanisms.
Trademark and Brand Verification
Score: 95
Trademark and Brand Verification
"Lumos Labs owns registered marks for Lumosity with maintained status."
Reason: Active trademarks exist showing legitimate brand control.
Blacklist and Scam Database Check
Score: 100
Blacklist and Scam Database Check
"No evidence of being flagged or risky by major security services."
Reason: Not found on any known scam or phishing blacklists.
Reputation and User Feedback
Score: 40
Reputation and User Feedback
"Reputation is mixed, with common issues raised in multiple consumer reports."
Reason: Many user complaints about billing practices and customer support responsiveness.
Legal and Regulatory Standing
Score: 50
Legal and Regulatory Standing
"No ongoing legal issues known, but past violations impact perception."
Reason: History of FTC settlement for deceptive advertising reduces trust.
Your Next Steps
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1
If considering purchase, review current subscription terms carefully to avoid unexpected charges.
-
2
Look for independent third-party reviews to assess the effectiveness of Lumosity's brain games.
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3
Monitor for any ongoing regulatory updates or complaints beyond the 2016 FTC case.
Key Evidence & Citations
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FTC Settlement Over Lumosity's Deceptive Claims
⤷ Details the 2016 $2 million FTC fine and settlement due to false advertising.
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User Reviews Highlight Billing and Service Complaints
⤷ Contains many user reports of billing issues and customer service dissatisfaction.
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Lumosity Trademark Registrations
⤷ Shows multiple active trademarks registered to Lumos Labs, Inc. for Lumosity.
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