Domain Due Diligence
Report for Lovehoney.co.uk
Why we think so?
lovehoney.co.uk is a well-established UK-based e-commerce retailer specializing in adult toys and lingerie. Its website attracts approximately 2.9 million monthly visits and ranks around #14,347 globally, showing strong traffic primarily from the United Kingdom. The company uses reputable payment options, robust security measures including DigiCert SSL, and well-known marketing and server technologies. Contact information is publicly available and consistent, including multiple customer service emails and phone numbers. There are no listings on crypto scam blacklists or Google Safe Browsing alerts. While customer reviews sometimes report refund or delivery issues, no evidence of systemic fraud or scam activity has been found. Lovehoney has actively protected its brand through legal action against cybersquatters and has complied with advertising regulations. Overall, the site demonstrates trustworthy business practices with standard e-commerce challenges rather than fraudulent conduct.
Risk Insights
Strong Brand Enforcement
- Active legal defense against cybersquatting suggests serious brand protection.
- No major consumer legal disputes found.
- Advertising compliance maintained with regulators.
Robust Security Infrastructure
- DigiCert SSL certificates in use.
- Use of Akamai CDN enhances site stability and security.
- Reputable payment providers employed.
Customer Service Concerns
- Some complaints about refunds and delivery noted.
- Customer service satisfaction scores low in reviews.
- Typical ecommerce issues rather than scam indicators.
Contradictory Signals
Popular site with good technical measures but occasional customer dissatisfaction likely due to service quality issues.
Signal A: High website traffic and reputation signals
Signal B: User complaints about refund and delivery problems
Category Scores
Red Flags & Warnings
- Customer complaints highlight occasional refund and delivery issues leading to dissatisfaction.
🔎 Detailed Checks & Analysis
Domain and Technology Analysis
Score: 90/100
Domain and Technology Analysis
"The domain is supported by a diverse tech stack including Akamai CDN and recognized payment processors such as PayPal and Apple Pay."
Reason: Site uses well-established payment and marketing technologies with strong security.
Traffic and Audience Metrics
Score: 90/100
Traffic and Audience Metrics
"Monthly visits near 3 million and global ranking around 14k support the site's good reputation."
Reason: High traffic volumes and consistent UK geographic focus indicate legitimate popularity.
Contact and Identity Verification
Score: 80/100
Contact and Identity Verification
"Contacts are consistent across official pages, providing transparency and accessibility."
Reason: Multiple verified contact emails, phone numbers, and social media presence match the claimed brand.
Security Credentials
Score: 80/100
Security Credentials
"Security certificates are current and DNS records include anti-spam mechanisms."
Reason: Valid SSL certificate from DigiCert and use of secure DNS and email records indicate good security practices.
Blacklist and Scam Checks
Score: 10/100
Blacklist and Scam Checks
"Both crypto scam databases and Google Safe Browsing have no alerts for this domain."
Reason: No evidence of domain presence on scam blacklists or Google Safe Browsing warnings.
Customer Feedback and Legal Issues
Score: 70/100
Customer Feedback and Legal Issues
"Legal actions focus on brand protection and advertising compliance, not customer disputes."
Reason: While some complaint reports exist, no evidence of systemic fraud or major legal issues related to customers.
Your Next Steps
-
1
If shopping, confirm product and refund policies carefully to avoid typical ecommerce pitfalls.
-
2
Use the official contact emails for any dispute or clarification requests.
-
3
Check customer reviews for latest user experiences before purchase.
-
4
Avoid third-party sites with similar names not officially linked to lovehoney.co.uk.
-
5
Report any suspicious activity encountered while using the site to consumer protection authorities.
Evidence & Citations
-
Domain and technology profile from SimilarTech
Detailed tech stack, traffic volume, and hosting details.
-
Traffic analytics from SimilarWeb
Visitor demographics, engagement, and ranking data.
-
Customer contact details scraped from official site
Verified contact emails and phone numbers listed on official pages.
-
Whois and SSL certificate information
Domain registration details and security certificates validity.
-
Public news articles mentioning Lovehoney brand
Recent news content related to products and brand activity.
-
Consumer complaint analysis
Reports of customer dissatisfaction mostly over delivery/refund issues, no systemic fraud.
-
Crypto scam blacklist check
No listing detected for lovehoney.co.uk domain.
🕵🏻 Keep investigating
Run another instant due diligence scan on any website URL. Verify before you trust!
Vet suspicious ticket resale websitesScammers clone legitimate ticket exchanges or invent resale hubs that require wire transfers and Zelle deposits. ScamAI...
Read playbook → Check government tax refund portals for authenticityFraudsters spoof tax agencies during filing season, promising fast refunds if you hand over SSNs and card data. ScamAI p...
Read playbook →Community feedback
Not rated yet
0 reviews published
Leave a review
Reviews
No public reviews yet. Be the first to share your experience.