WebVetted
+ New
Site icon

Domain Investigation Report

Report generated: Dec 19, 2025

Export evidence
Preview

loandepot.com

http://loandepot.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Safe
  Why we think so? 

loandepot.com is a major U.S.-based mortgage lender, recognized as the second largest non-bank in the sector. It offers online mortgage application and refinancing services across all 50 states, attracting about 840,000 monthly visits primarily from U.S. users. The site employs professional-grade technical infrastructure with trusted providers like Akamai and Microsoft Azure. Its SSL certificate is valid through September 2026, confirming secure communications. Several trademark registrations confirm its established brand. Customer feedback is mixed: many praise its fast loan processing and knowledgeable staff, but there are persistent complaints about aggressive sales tactics, loan servicing issues, and data security. Notably, in early 2024, the company experienced a large data breach affecting up to 17 million customers. Regulatory audits have identified quality control shortcomings. Multiple lawsuits allege regulatory violations and customer harm, but no evidence labels it a scam. Overall, loandepot.com is a major legitimate business with some operational and service concerns you should consider before engaging.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
78%

Risk Insights

🛡️

Strong Technical Foundation

  • Uses Akamai, Microsoft Azure for hosting and CDN
  • Valid SSL certificate until 2026
  • Clean domain age and registrar info
⚠️

Mixed Customer Reputation

  • Positive reviews for fast service and knowledgeable staff
  • Complaints about aggressive sales & servicing errors
  • Major 2024 data breach impacted ~17 million customers
✅

Registered Trademarks Confirm Brand

  • Multiple USPTO live trademarks under LOANDEPOT
  • Trademarks cover financial and loan services
  • Supports legitimate brand claims
⚠️

Ongoing Legal & Regulatory Issues

  • Class-action lawsuits allege loan originator compensation rule violations
  • HUD audit flagged quality control deficiencies
  • Lawsuit vs competitor for poaching and fraud

Category Scores

Red Flags & Warnings

  • Data breach in early 2024 exposed personal data of approximately 17 million customers.
  • Numerous customer complaints about aggressive sales tactics, servicing errors, and poor communication.
  • Regulatory audit found insufficient quality control on FHA loans.
  • Multiple ongoing lawsuits alleging loan originator compensation violations and other disputes.

Detailed Checks & Insights

0-100 Scale

Domain Technical Health and Traffic

Score: 85
Passed

Reason: The site uses reputable tech providers like Akamai and Azure, has strong monthly visits (~840K), and good direct and search traffic shares.

Traffic Volume & Engagement Metrics

Score: 80
Passed

Reason: Monthly visits exceed 800,000 with low bounce rate (~25%) and nearly 7 pages per visit, showing engaged users relevant to the mortgage niche.

WHOIS, Domain Age & SSL Validity

Score: 90
Passed

Reason: Registered with Network Solutions since 1995 with valid SSL cert until 2026.

Trademark Records & Brand Claims

Score: 90
Passed

Reason: Multiple active USPTO trademarks for LOANDEPOT across mortgage-related categories.

Crypto Scam & Secure Browsing Blacklists

Score: 80
Passed

Reason: No matches on crypto scam or Google Safe Browsing blacklists.

Google Places Presence & Reviews

Score: 75
Passed

Reason: Physical locations with mostly positive reviews reinforces genuine physical presence.

Recent News and Media Coverage

Score: 80
Passed

Reason: Recent business and leadership news without fraudulent claims or advisories.

Reputation, Complaints, and Lawsuits

Score: 60
Passed

Reason: Mixed customer feedback with complaints about sales tactics, servicing problems, data breach; ongoing lawsuits related to compensation and regulatory compliance. No confirmed scam or fraud verdicts.

Your Next Steps

  • 1

    If considering LoanDepot for mortgage services, obtain detailed written loan estimates from multiple lenders for comparison as rates are not listed upfront.

  • 2

    Clarify all loan terms, especially PMI removal policies, in writing before proceeding.

  • 3

    Be cautious of marketing calls and document any requests to stop communications.

  • 4

    Monitor your credit reports and loan payments carefully, particularly if your loan is transferred.

  • 5

    Review recent news and complaints to stay updated on any ongoing operational or legal issues.

Evidence & Citations

🕵🏻 Keep vetting

🌐 Vet another Website »

Run another instant due diligence scan on any domain. Verify before you subscribe or shop!

 25 Common Website Scams & How To Avoid Them »

Scam types: Spot fake SaaS login pages before handing over credentials; Audit clone banking sites before customers log in; Investigate crypto investment landing pages

 Scam Encyclopedia »

Browse platform-specific scams / red flags and see real-world encounters curated by our analysts.

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.