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Domain Due Diligence

Report for Livelycycle.com

Report Date
October 6, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

LivelyCycle (livelycycle.com) appears to be a legitimate mobile app/site for cycle- and period-tracking with measurable traffic (≈11K monthly visits) and standard infrastructure (AWS hosting, HTTPS). Contact emails and social profiles are present, and Google Safe Browsing/crypto blacklists show no matches. That said, multiple user reports relate to subscription charges, refund friction, and a refund-interception service the company uses — signals that increase consumer risk around billing and refunds. Overall: operationally real, but exercise caution with paid subscriptions and refunds.

Confidence Score
75%

Risk Insights

⚠️

Billing & refund friction

  • Users reported unexpected subscription charges and delayed refunds.
  • The company uses a refund-interception tool (Adapty Refund Saver) that reduced refund rates.
✅

Operational signals look real

  • AWS hosting, Google Analytics, and valid HTTPS detected.
  • Active social profiles and support email are present.

Contradictory Signals

The product appears legitimate and used by many, yet billing and refund processes have caused recurring customer friction.

Signal A: Active traffic and app-store adoption (real product)

Signal B: Multiple charge/refund complaints from users

Category Scores

Red Flags & Warnings

  • Multiple user reports of being charged and difficulty obtaining refunds; the company adopted a refund-interception tool which may make refunds harder to get.
  • SSL certificate short validity window (ZeroSSL cert valid from 2025-08-14 to 2025-11-12) — while valid now, short-term certs require active maintenance and can lapse if not managed.

🔎 Detailed Checks & Analysis

Identity — domain & contact traceability

Score: 70/100
Passed

"Support email (support@livelycycle.com) and a named personal email (jane@livelycycle.com) were found; social accounts on Facebook, Instagram and Twitter are linked from the site."

Reason: Domain has consistent contact points and public email addresses plus social profiles, which supports identifiable ownership.

Reputation — reviews, complaints, third-party reports

Score: 55/100
Failed

"Play Store and third-party reviews show decent ratings overall, yet several user reports and chargeback requests are specifically about billing and refunds."

Reason: Mixed signals: generally positive app ratings exist, but targeted complaints about subscription charges and refund handling lower the reputation score.

Technical — hosting, SSL, analytics

Score: 85/100
Passed

"Technologies detected include Amazon hosting (US and EU), Google Analytics, and Facebook Pixel; SSL issued by ZeroSSL and currently valid."

Reason: Uses AWS hosting, Google Analytics, and has valid HTTPS — all indicators of a maintained production site.

Content — product claims and site consistency

Score: 75/100
Passed

"The site copy describes a cycle-syncing app and similar keywords appear in search traffic and app-store entries."

Reason: Site content matches an active mobile app offering and keywords; descriptions and app references align with external app-store listings.

Legal / IP — trademarks and blacklist checks

Score: 80/100
Passed

"USPTO search returned zero results for 'livelycycle.com' and Google Safe Browsing shows no matched threats."

Reason: No USPTO trademark hits for the domain string and no presence on major phishing or crypto scam blacklists.

Business validity — payment handling and commercial signals

Score: 75/100
Passed

"The company uses Google Play/Apple subscriptions and a refund-saver system; this reduces refund rates but has generated user complaints about refund access."

Reason: Operational business signals (paid hosting, app-store presence, subscription model) indicate a real commercial operator, but refund policy practices raise caution.

Your Next Steps

  • 1

    Before subscribing, review the app’s Google Play / App Store subscription terms and confirm the exact charge name that will appear on your card.

  • 2

    If you see unexpected charges, contact support@livelycycle.com and keep timestamps/screenshots; request a refund and note any ticket or case number.

  • 3

    If support does not resolve a charge, contact your card issuer or bank to dispute the transaction and provide evidence of attempts to get a refund.

  • 4

    Check App Store/Google Play reviews for recent reports about billing or broken premium features to see if problems are current.

Evidence & Citations

🕵🏻 Keep investigating

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