Liveauctioneers.com (Domain) Investigation Report
Generated on Feb 3, 2026
Why we think so?
LiveAuctioneers.com is a well-established online auction platform with about 3.7 million monthly visits, mainly from the United States. It is registered since 2002 and operates with reputable infrastructure from Amazon and Cloudflare. The company is trademarked and has active SSL certificates. It offers a full technology stack supporting e-commerce auction activities and has multiple verified contact emails and phone numbers. However, numerous customer complaints report issues like shipping delays, unexplained fees, refund problems, misrepresented fees, and counterfeit items sold via independent auctioneers on the platform. Several lawsuits and disputes have been filed, including a 2020 class action on a data breach and accessibility lawsuits. Despite being BBB accredited since 2015, caution is advised when using the service, especially for high-value transactions.
Risk Insights
Established Platform with Solid Tech
- Registered since 2002 with Amazon Registrar
- Uses Amazon AWS and Cloudflare technologies
- Valid SSL certificates currently active
Customer Service and Fraud Concerns
- Frequent complaints about shipping and refund delays
- Reports of counterfeit items sold via third-party sellers
- Platform acts as intermediary, limiting direct accountability
Active Trademark and Brand
- LIVEAUCTIONEERS trademark registered since 2004
- Owned by Live Auctioneers LLC in New York
- Supports brand legitimacy
Category Scores
Red Flags & Warnings
- Persistent customer complaints about refund handling and shipping delays, some unresolved after months.
- Counterfeit and fraudulent listings reported repeatedly with weak enforcement by platform.
- Platform disclaimer and customer reports indicate it's a marketplace for independent auctioneers, complicating accountability.
Detailed Checks & Insights
0-100 Scale
Domain Age and Registrar Reputation
Score: 90
Domain Age and Registrar Reputation
"Long domain age and stable registrar reduce risk of fraud."
Reason: Domain created in 2002 and registered through Amazon Registrar, Inc., a reputable registrar.
Website Technology and Security
Score: 85
Website Technology and Security
"Modern technologies and valid SSL support trusted operations."
Reason: Uses Amazon AWS infrastructure, Cloudflare CDN, valid SSL certificate issued in May 2025.
Traffic Volume and Geographic Distribution
Score: 80
Traffic Volume and Geographic Distribution
"Significant legitimate user base indicates active marketplace."
Reason: High monthly traffic (~3.7M), primarily from US with healthy direct and search sources.
Ownership Transparency and Contact Verification
Score: 75
Ownership Transparency and Contact Verification
"Presence of multiple contacts adds legitimacy but registrant uses identity protection."
Reason: Official contact emails and phone numbers published on website and verified via scraper.
Trademark Registration
Score: 85
Trademark Registration
"Trademark confirms the brand's legal standing."
Reason: Live Auctioneers LLC holds an active trademark since 2004.
Blacklist and Scam Reports
Score: 35
Blacklist and Scam Reports
"The platform faces significant reputational risks from user reports."
Reason: Multiple unresolved complaints about counterfeit listings, fee issues, and poor dispute resolution.
Legal and Regulatory Issues
Score: 50
Legal and Regulatory Issues
"Legal challenges add operational and reputational risk."
Reason: Several lawsuits including data breach class action and accessibility cases discovered.
Your Next Steps
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1
Exercise caution and due diligence before bidding, especially on high-value items.
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2
Verify seller credentials and item authenticity independently if possible.
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3
Use secured payment methods that offer buyer protection.
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4
Monitor and read up-to-date user reviews and complaint resolutions on BBB and forums.
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5
Avoid automatic acceptance of any unexpected fees or charges.
Key Evidence & Citations
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Detailed customer complaints and reviews on Better Business Bureau
⤷ Documents issues with shipping, refunds, fees, and counterfeit listings.
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Trademark Registration for LIVEAUCTIONEERS
⤷ Confirms legal brand registration and ownership by Live Auctioneers LLC.
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Whois record and SSL certificate info
⤷ Shows domain age, registrar, secure certificate validity, and domain protection flags.
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Company technology infrastructure and traffic data
⤷ Details technology stack and traffic ranking supporting operational legitimacy.
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