Lisaai.app (Domain) Investigation & Evidence Report
Generated on Jan 19, 2026
lisaai.app
http://lisaai.appWhy we think so?
Lisa AI (lisaai.app) is an AI-powered app focused on generating visuals like avatars and videos. It ranks #43,126 globally with about 545,000 monthly visits, mainly from the United States. The site uses reputable technologies from Amazon and Google and provides support contacts including email and social media links. However, user reviews reveal significant complaints about unauthorized subscription charges, difficulties canceling, and poor customer support. In late 2023, the app faced legal action from actress Scarlett Johansson for using her likeness and voice in advertisements without consent. Despite this, the domain shows no technical or blacklist warnings and runs on a valid SSL certificate with stable DNS records.
Risk Insights
Strong Infrastructure Use
- Uses Amazon and Google cloud services
- Has valid SSL and stable DNS
- Monthly visits exceed 500,000
Billing and Support Warnings
- Numerous user complaints about unauthorized charges
- Cancellation process reportedly difficult
- Customer support often unresponsive
Legal Risk Noted
- Scarlett Johansson sued for unauthorized likeness use
- Ad removed after legal complaint
- Potential legal and reputational implications
Category Scores
Red Flags & Warnings
- Multiple user complaints about unauthorized charges and subscription cancellation issues.
- Legal disputes involving unauthorized use of celebrity likeness raise concerns about company practices.
Detailed Checks & Insights
0-100 Scale
Domain Technical Signals
Score: 80
Domain Technical Signals
"The domain ranks #43,126 globally with ~545k monthly visits, primarily in the US. Technologies include Amazon CloudFront and Route 53, Google Analytics, and others."
Reason: Lisaai.app uses trusted cloud and analytics platforms like Amazon and Google, ensuring reliable infrastructure.
Traffic and User Engagement
Score: 75
Traffic and User Engagement
"Traffic sources skew toward search (50.7%) and direct (36.4%), which is typical for legitimate apps. Monthly visits fluctuate around half a million."
Reason: The site shows healthy traffic and engagement metrics, including a 28% bounce rate and 16.67 pages per visit.
Customer Contact Information
Score: 70
Customer Contact Information
"Contacts include support@lisaai.app and support@gpt.lisaai.app, and verified Facebook, Instagram, LinkedIn accounts."
Reason: Multiple valid support emails and social media profiles are publicly available.
Domain Ownership and Security
Score: 80
Domain Ownership and Security
"SSL valid from Oct 2025 to Oct 2026; DNS includes Amazon AWS nameservers and MX records."
Reason: Valid SSL certificate issued by Amazon RSA and stable DNS entries indicate good operational security.
Trademark and Intellectual Property Checks
Score: 100
Trademark and Intellectual Property Checks
"Search returned zero results, suggesting no known trademark infringement at this time."
Reason: No trademark conflicts found in USPTO database related to 'lisaai'.
Blacklist and Phishing Status
Score: 90
Blacklist and Phishing Status
"This reduces suspicion and suggests no widespread abuse reports against the domain."
Reason: No indication of being flagged on crypto scam or phishing blacklists; Google Safe Browsing found no threats.
Reputation and User Reviews
Score: 15
Reputation and User Reviews
"Multiple detailed reports indicate potential billing issues, poor app performance, and service failures. Also legal action from a celebrity raises bad practices concerns."
Reason: Widespread user complaints about unauthorized subscription charges and unhelpful customer support.
Legal Issues and Disputes
Score: 10
Legal Issues and Disputes
"This lawsuit highlights risk related to unauthorized commercial use and company practices."
Reason: Legal action by actress Scarlett Johansson over unauthorized use of her image and voice in an ad.
Your Next Steps
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1
Avoid providing payment information without ensuring subscription terms are clear and cancellation is confirmed.
-
2
Contact support@lisaai.app for billing inquiries but be aware of reported slow response times.
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3
Monitor any ongoing litigation or regulatory actions involving the app.
-
4
Check independent user reviews for recent updates on customer experience.
-
5
Consider alternatives if subscription transparency and customer support are priorities.
Key Evidence & Citations
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Lisa AI negative user reviews and billing complaints
⤷ Multiple reports of unauthorized charges, difficult cancellations, and slow customer support.
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Scarlett Johansson legal action against Lisa AI app
⤷ Legal dispute due to unauthorized use of celebrity likeness in advertising.
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Technical and traffic analysis of lisaai.app
⤷ Shows use of reputable cloud hosting and marketing technologies, with healthy traffic metrics.
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Crypto scam and phishing blacklist check
⤷ No blacklists or phishing risks detected for lisaai.app.
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WHOIS and DNS SSL records for lisaai.app
⤷ Stable domain records and valid SSL certificate found.
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