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Domain Investigation Report

Report generated: Jan 1, 2026

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lightinthebox.com

http://lightinthebox.com
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Lightinthebox.com is a global online marketplace with about 11 million monthly visits, primarily from the US. It offers a wide range of products and supports multiple payment methods including PayPal and credit cards. The site's domain is well-established, registered since 2006 and managed by a reputable registrar. The site uses secure HTTPS with a valid certificate. Multiple trademark registrations exist for "Lightinthebox," indicating brand presence, though some previous filings were abandoned. No phishing or crypto scam blacklisting is detected. Recent news and reviews show mixed feedback: many customers appreciate the product variety and competitive pricing, but there are frequent complaints about product quality, long shipping times, and difficult, costly return policies. The company faced a class action lawsuit in 2013 which was settled. Overall, the domain and brand appear legitimate, but consumers should exercise caution with high-risk purchases given reported service issues.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
70%

Risk Insights

🛡️

Well-Established Domain

  • Domain registered in 2006
  • Uses secure HTTPS with valid SSL
  • Managed by a reputable registrar
⚠️

Mixed Customer Feedback

  • Complaints about product quality and sizing
  • High return shipping costs and limited refunds
  • Slow shipping and poor communication commonly reported
✅

No Blacklist Flags

  • Clear from crypto scam blacklists
  • No threats identified by Google Safe Browsing

Category Scores

Red Flags & Warnings

  • Multiple customer complaints about product quality and difficult returns at high costs.
  • Class action lawsuit history indicating legal disputes.

Detailed Checks & Insights

0-100 Scale

Domain Metadata Check

Score: 85
Passed

Reason: Domain registered in 2006, valid SSL, stable DNS setup.

Traffic and Technology Signals

Score: 80
Passed

Reason: High monthly visits (~11M), primarily US traffic; uses common ecommerce and ad tech tools.

Brand and Trademark Verification

Score: 75
Passed

Reason: Several valid trademarks registered under Lightinthebox brand.

Blacklist and Scam Reporting

Score: 90
Passed

Reason: No listings on crypto scam or Google Safe Browsing blacklists.

Customer Reviews and Reputation

Score: 45
Failed

Reason: Frequent complaints about product quality, returns, shipping delays.

Legal and Regulatory Issues

Score: 50
Failed

Reason: Settled class action lawsuit in 2013, plus reported customer disputes.

Your Next Steps

  • 1

    Check recent customer reviews and return policies carefully before purchasing.

  • 2

    Prefer low-risk items or those that do not require returns due to sizing or quality issues.

  • 3

    Use credit cards for payment to benefit from purchase protections.

  • 4

    Verify seller authenticity on third-party sites and proceed with caution on larger purchases.

Evidence & Citations

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