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Investigation & Evidence Report

Generated on Jan 22, 2026

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Geo: unknown
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Category: Domain
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Overall Summary
Safe
  Why we think so? 

Lalamove.com is a leading on-demand delivery service established in 2014, connecting users with drivers across various countries including Brazil and the Philippines. It ranks around 6,200 globally with about 6.9 million monthly visits. The site employs reputable technologies such as Amazon AWS, Google Analytics, and Cloudflare for hosting and security. It holds multiple active trademarks under HUOLALA S.E.A. LIMITED, with registration records confirming brand legitimacy. Official contact emails and active social profiles like Facebook, LinkedIn, GitHub, and YouTube support transparency. While generally regarded as a reliable platform, user reviews reveal mixed experiences particularly around driver reliability and customer service. There are no systemic scam reports for the domain itself, although isolated fraud incidents exploiting the platform exist, mostly addressed by Lalamove through enhanced security measures. The company faces some legal disputes related to labor and safety across regions, which is common for delivery service platforms. Overall, the domain is authentic and operational with standard trust indicators in place.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
83%

Risk Insights

Strong Brand Legitimacy

  • Two registered, live trademarks by HUOLALA S.E.A. LIMITED.
  • Domain ownership consistent with brand name and legal entity.
  • Registered trademarks cover relevant classes for digital delivery services.
🛡️

Robust Technical Infrastructure

  • Uses Amazon AWS for hosting with Cloudflare CDN.
  • Employs Google Analytics and Ads platforms for marketing.
  • SSL certificate valid and issued by recognized authority.
⚠️

Customer Service Concerns

  • Multiple consistent user complaints about driver reliability.
  • Issues with customer support responsiveness and app usability.
  • No reported phishing or scam activity targeting domain directly.

Category Scores

Red Flags & Warnings

  • User reviews from app stores highlight repeated complaints about driver reliability and customer support quality, which could affect user experience.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar trust

Score: 90
Passed

"Long domain age and reliable registrar reduce risk of fraud."

Reason: Domain was created in 2014 and is registered with GoDaddy with no suspicious updates.

Web technology and hosting analysis

Score: 90
Passed

"Use of major cloud and analytics providers supports authenticity."

Reason: The site uses credible tech like Amazon AWS, Google Analytics, and Cloudflare, indicating secure and stable infrastructure.

Traffic volume and engagement

Score: 85
Passed

"High traffic and engagement consistent with a legitimate service."

Reason: Site has consistent monthly visitors around 6.9 million and healthy engagement metrics.

Trademark and brand registration

Score: 85
Passed

"Trademarks reduce likelihood of impersonation or scam."

Reason: Multiple registered live trademarks under the owning company confirm brand's legal standing.

Blacklist status and security warnings

Score: 90
Passed

"Absence from blacklists supports safety."

Reason: No hits in crypto scam blacklist or on Google Safe Browsing lists.

Contact and ownership transparency

Score: 80
Passed

"Transparent contact information increases trustworthiness."

Reason: Company provides regional emails and is active on multiple official social media profiles.

Reported user experience and complaints

Score: 60
Passed

"Mixed reviews warrant moderate caution but not avoidance."

Reason: User complaints mostly concern service issues, no evidence of scam or domain-level fraud.

Your Next Steps

  • 1

    For detailed safety and legal concerns, monitor ongoing news related to Lalamove's regional operations.

  • 2

    Use official contact emails for support to avoid phishing and scammers impersonating the platform.

  • 3

    If using Lalamove services, verify driver details per platform guidelines to prevent fraud.

  • 4

    Consider user reviews for service expectations in specific regions before use.

Key Evidence & Citations

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