Domain Due Diligence
Report for Kurufootwear.com
Why we think so?
Kurufootwear.com is a well-established online retailer specializing in supportive footwear designed to reduce foot pain and fatigue. The company, founded in 2006 and headquartered in Paris, operates a professional website with significant monthly traffic (~1 million visits) primarily from the United States. The site uses comprehensive, reputable technologies including Amazon hosting and multiple advertising platforms, indicating a mature infrastructure. It has an active presence on social media and maintains a physical showroom in Salt Lake City, Utah. However, there are multiple consumer complaints regarding customer service, refund difficulties, and product quality inconsistencies, with some users labeling these practices as deceptive. No evidence indicates widespread fraud or scam operation, and the domain is clean from technical blacklists. Legal disputes and a past data breach have been noted but do not confirm fraud. Overall, kurufootwear.com carries a mixed reputation with legitimate business operations but documented customer dissatisfaction.
Risk Insights
Established Technical Infrastructure
- Domain active since 2006
- Trusted registrar and valid SSL certificate
- Extensive advertising and analytics technology usage
Customer Service and Refund Complaints
- Multiple reports of denied refunds and warranty claims
- Unresponsive customer support in several cases
- Allegations of deceptive business practices in reviews
Legally Active and Data Security Incident
- Currently involved in federal lawsuits
- Experienced a data breach affecting customer payments
- Legal and security issues may impact trustworthiness
Contradictory Signals
Strong technical legitimacy contrasts with negative customer experiences and legal risks.
Signal A: Secure infrastructure and long-standing domain
Signal B: Significant customer complaints and legal issues
Category Scores
Red Flags & Warnings
- Numerous user reports of denied refunds and warranty claims, some describing deceptive behavior.
- Presence of active federal lawsuits against the company and history of a significant data breach.
🔎 Detailed Checks & Analysis
Domain Legitimacy Check
Score: 90/100
Domain Legitimacy Check
"WHOIS data shows consistent registration and professional DNS setup."
Reason: Domain registered in 2006 with a reputable registrar and valid SSL certificate.
Reputation and Reviews Analysis
Score: 35/100
Reputation and Reviews Analysis
"Some reviews describe deceptive business practices, impacting trust."
Reason: Numerous verified consumer complaints about refund delays and poor customer service.
Blacklist and Security Status
Score: 95/100
Blacklist and Security Status
"Clear of technical flags, indicating secure site operation."
Reason: No listings on phishing or scam blacklists; Google Safe Browsing clean.
Business Validity & Legal Concerns
Score: 50/100
Business Validity & Legal Concerns
"Legal risks may affect business reliability and customer security."
Reason: Involvement in federal court cases and a confirmed data breach raise operational concerns.
Your Next Steps
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1
If you consider purchasing, verify recent customer reviews to gauge current service quality.
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2
Check return policies carefully before ordering and keep documentation of transactions.
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3
Report suspicious or unresolved issues to consumer protection agencies.
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4
Avoid sharing sensitive payment information beyond secure, verified methods.
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5
Monitor your bank statements for unauthorized charges after dealing with this site.
Evidence & Citations
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BBB Profile and Customer Complaints for KURU Footwear
Details customer complaints about product quality and refund problems.
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KURU Footwear Whois and Hosting Details
Domain registration and hosting verification confirm legitimacy.
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Google Places Listing for KURU Footwear
Physical retail location and customer ratings.
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Consumer Feedback and Fraud Allegations Summary
Third-party consumer reviews highlighting fraudulent claims.
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Legal Disputes and Data Breach Involvement
Public records of ongoing federal lawsuits and a 2023 data breach notification.
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