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Domain Due Diligence

Report for Kinguin.net

Report Date
October 28, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

Kinguin.net is a well-established global digital marketplace specializing in video game keys and software. It attracts around 6.5 million monthly visitors primarily from Germany, Poland, and the US, and uses comprehensive advertising and analytics technologies. The platform supports multiple major payment methods and offers customer support contacts freely on its website. Kinguin holds several live US trademark registrations and maintains valid SSL certificates, indicating legitimate business infrastructure. However, user reviews across multiple platforms document frequent complaints about misleading product listings, revoked or unusable product keys, poor customer support, and disputes over refunds, particularly involving third-party sellers. While the site itself operates legitimately, buying through Kinguin carries risk, especially for account-based products and digital subscriptions due to inconsistent seller reliability and support responsiveness. Consumers should exercise caution and verify seller and product credibility before purchasing.

Confidence Score
70%

Risk Insights

🛒

Established Game Key Marketplace

  • ~6.5M monthly visitors worldwide
  • Multiple active US trademarks
  • Uses secure SSL certificates
⚠️

User Reports of Fraud and Support Issues

  • Frequent complaints about fake or revoked keys
  • Numerous refund disputes with customer service
  • Risks concentrated in account-based products

Contradictory Signals

While Kinguin.net is a registered platform with proper infrastructure, its marketplace model exposes users to unreliable third-party sellers causing frequent issues.

Signal A: Legitimate business infrastructure and trademark ownership

Signal B: Numerous user complaints of fraud and poor support

Category Scores

Red Flags & Warnings

  • Frequent user complaints about fraudulent sellers and denied refunds for unusable or fake game keys and accounts.
  • Reports of misleading product descriptions and additional fees for customer support.
  • Negative user reviews labeling the platform as "a complete scam" due to poor buyer protection.

🔎 Detailed Checks & Analysis

Domain and Infrastructure Check

Score: 85/100
Passed

"Kinguin.net uses established hosting and security technologies, with traffic from diverse countries indicating active user base."

Reason: The website has a valid SSL certificate issued by Sectigo, hosted on reputable servers with good uptime and tech stack from SimilarTech.

Business Identity Verification

Score: 80/100
Passed

"Trademark data confirms the brand ownership and business legitimacy in legal terms."

Reason: The domain has been registered since 2009 with GoDaddy, and holds multiple active US trademarks.

Contact and Support Availability

Score: 70/100
Passed

"Presence of multiple verified contact points supports company transparency."

Reason: Official emails and social media profiles are listed, indicating legitimate business communication channels.

Reputation and User Feedback

Score: 40/100
Failed

"While the platform is operational, consistent negative user experiences reduce trustworthiness."

Reason: Multiple independent reviews and forums report user complaints of fraud, misleading listings, and poor customer service.

Legal and Regulatory Issues

Score: 70/100
Passed

"Kinguin operates within legal frameworks but has customer friction points due to its marketplace business model."

Reason: No direct evidence of legal prosecution but some customer disputes documented; dispute mechanisms are publicly available.

Your Next Steps

  • 1

    Carefully review seller ratings and product feedback before purchasing from Kinguin.net.

  • 2

    Be cautious when buying account-based or subscription products due to reported high risk of fraud or product invalidity.

  • 3

    Use official dispute channels on Kinguin.net and payment providers for unresolved refunds or scams.

  • 4

    Consider alternatives or official platforms for critical or high-value digital purchases.

Evidence & Citations

🕵🏻 Keep investigating

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