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Domain Due Diligence

Report for Keiki.app

Report Date
October 8, 2025
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

keiki.app shows many legitimate technical and traffic signals (AWS hosting, CDN, valid SSL, SPF/BIMI, and ~430k monthly visits with a US audience). The site publishes contact points (support@keiki.app) and active social profiles, and it appears in neutral/positive news coverage. However, multiple independent app-store reviews and user complaint threads report unexpected or repeated subscription charges and difficulty obtaining refunds. No Safe Browsing or crypto blacklist hits were found. Verdict: proceed with caution—the service looks operational and legitimate, but billing and refund problems are a persistent reputational risk.

Confidence Score
78%

Risk Insights

⚠️

Billing complaints are the main risk

  • Multiple app-store reviews independently describe unexpected charges and repeated billing after cancellation.
  • If you are evaluating this app, verify your subscription state in the App/Play Store and keep receipts.
  • Technical signals look legitimate, but reputational risk stems from payment handling.
🛡️

Strong technical footprint

  • AWS hosting, CloudFront, and standard payment processors are in use.
  • TLS, SPF and BIMI records present, indicating domain control and email setup.
  • No Safe Browsing or crypto blacklist detections were found.

Contradictory Signals

The operator appears to run a legitimate, widely used product, yet poor billing practices or app-store subscription flows are causing user-reported financial harm.

Signal A: High traffic and mainstream infrastructure

Signal B: Multiple user complaints about repeated/unexpected billing

Category Scores

Red Flags & Warnings

  • Repeated user reports of unexpected or multiple subscription charges and difficulty obtaining refunds (App Store / Play Store reviews).
  • WHOIS registry data is not present in the pulled record, which reduces certainty about historical ownership and domain age.
  • A website-traffic-data endpoint returned an error / unavailable result, limiting cross-checks of traffic trends.

🔎 Detailed Checks & Analysis

Technical infrastructure and integrations

Score: 90/100
Passed

"Presence of Amazon hosting, CloudFront, Route53 and payment gateways indicates an operator using mainstream, reputable infrastructure and standard integrations for monetization and analytics."

Reason: Site runs on AWS with CloudFront/S3, uses standard analytics and payment providers (Stripe, PayPal, Apple Pay), and exposes protection/verification headers and tags.

Traffic volume & engagement

Score: 80/100
Passed

"Estimated monthly visits and country breakdown suggest real user activity and a primarily US audience, which supports credibility but should be cross-checked with store-download figures."

Reason: SimilarWeb reports ~430k monthly visits, a 39% US share, and typical engagement metrics that look consistent with an active consumer app.

Contactability and social presence

Score: 75/100
Passed

"Having visible, consistent support channels and social accounts increases traceability and gives users routes to escalate billing or content issues."

Reason: A support email (support@keiki.app) and multiple official social profiles are publicly listed, enabling direct contact.

Billing & refund complaints

Score: 30/100
Failed

"Multiple independent user complaints about subscription charges and refund handling are a significant reputational issue and increase consumer risk even if the operator is otherwise legitimate."

Reason: App-store reviews and forum threads report unexpected charges, repeated billing after cancellation, and poor refund resolution.

Blacklist / malware / phishing checks

Score: 95/100
Passed

"Absence of blacklist matches lowers the likelihood of active malware or phishing distribution tied to the domain in known threat feeds."

Reason: No matches found on Google Safe Browsing and no crypto-scam blacklist entries were detected in the scanned sources.

Trademark / brand impersonation

Score: 100/100
Passed

"No USPTO results for 'keiki.app' were found in the pulled data, but trademark status can vary by jurisdiction; further counsel may be needed for commercial use."

Reason: USPTO search returned no matching trademarks for the queried name, reducing immediate concerns about legal brand conflicts.

WHOIS and ownership transparency

Score: 40/100
Failed

"DNS and TXT records show domain control and verification tokens, but missing WHOIS metadata reduces ability to confirm long-term ownership and historical changes."

Reason: WHOIS registry details were not present in the fetched record, limiting certainty about domain age and registrant identity.

Your Next Steps

  • 1

    Check App Store / Google Play purchase history and open disputes for any unauthorized charges; collect screenshots and receipts before contacting your bank.

  • 2

    Contact support@keiki.app with transaction details and request a formal refund; keep copies of correspondence.

  • 3

    If support does not resolve the billing issue, file a complaint with the app store (Apple/Google) and consider a chargeback through your card issuer.

  • 4

    Verify subscriptions in your App Store / Play Store account settings and remove unknown subscriptions; confirm trial terms before re‑subscribing.

  • 5

    If you manage children’s accounts, restrict in‑app purchases on the device and use parental controls to prevent accidental charges.

Evidence & Citations

🕵🏻 Keep investigating

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