Domain Due Diligence
Report for Justdone.ai
Why we think so?
Justdone.ai is a website offering AI-powered writing assistance and content empowerment tools. It has a significant web presence with about 889,000 monthly visits, mostly from the United States. The site uses reputable technologies like Cloudflare, Google Analytics, and payment options such as Apple Pay and PayPal. Whois records show the domain was registered in May 2023 and expires in May 2027, with privacy-protected registration. Despite stable infrastructure and no blacklist flags, multiple independent reviews and user reports reveal serious issues with billing transparency, refund policies, and accuracy of AI detection. Many users report unexpected charges, confusing subscription terms, poor customer service, and describe the platform as fraudulent or a scam, leading to distrust and professional disputes. There is no evidence of formal legal actions, but ongoing customer disputes are well-documented.
Risk Insights
Billing Complaints ⚠️
- Unexpected charges and hidden fees are common.
- Refund processes are described as slow or unhelpful.
- Auto-renewals without clear consent reported.
Technical Setup 🛡️
- Domain registered since 2023 with privacy protection.
- Uses Cloudflare DNS and Google payment methods.
- Not listed on common scam or phishing blacklists.
Poor Customer Experience
- Negative reviews dominate in independent platforms.
- Customer support reported unresponsive or inadequate.
- AI detection false positives can harm users.
Contradictory Signals
Good infrastructure does not ensure honest business practices or user trust.
Signal A: Technical signals suggest a legitimate and well-maintained website.
Signal B: Widespread user complaints and accusations of fraudulent practices.
Category Scores
Red Flags & Warnings
- Consistent user allegations of hidden fees, unexpected high charges, and auto-renewals without clear consent.
- Reports of denied or excessively slow refunds, even when canceling shortly after payment.
- Users label the platform as scam/fraud influenced by misleading marketing and poor customer service.
- False positive AI detection results cause client and academic disputes.
🔎 Detailed Checks & Analysis
Domain and technical infrastructure
Score: 80/100
Domain and technical infrastructure
"Technical signals support legitimacy, but do not guarantee trustworthy business practices."
Reason: The domain has valid registration, reputable DNS hosting with Cloudflare, and uses widely trusted payment platforms.
User reputation and reviews
Score: 20/100
User reputation and reviews
"Negative reputation strongly impacts trustworthiness."
Reason: Most independent user reviews and complaints indicate pervasive billing issues, refund denial, and label the site as fraudulent.
Legal and regulatory status
Score: 50/100
Legal and regulatory status
"Lack of legal disputes does not imply trustworthiness."
Reason: No evidence found of lawsuits or formal regulatory actions against justdone.ai despite many customer complaints.
Content quality and AI tool accuracy
Score: 25/100
Content quality and AI tool accuracy
"Service reliability concerns diminish overall trust."
Reason: Users report unreliable AI detection results with false positives, reducing value and causing disputes.
Your Next Steps
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1
Avoid purchasing subscriptions or services from justdone.ai given the numerous complaints and risk of unexpected charges.
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2
If already a customer, monitor bank statements closely and dispute unauthorized charges promptly with your payment provider.
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3
Search for alternative, more reputable AI writing tools with transparent billing and reliable AI detection.
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4
Report any suspicious charges or refund denial incidents to consumer protection agencies or Better Business Bureau.
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5
Exercise caution with sites having opaque ownership and poor customer support as in this case.
Evidence & Citations
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User complaint and independent review summary of justdone.ai billing and service issues
Detailed user reports about hidden fees, refund problems, and labeling the service as scam.
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Justdone.ai complaint profile on Better Business Bureau
Multiple user complaints of unexpected charges and poor refund experience.
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Technical and infrastructure details for justdone.ai
Verified legitimate technical setup with Cloudflare, Google APIs, and common payment options.
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WHOIS registration details for justdone.ai
Domain registered May 2023, expiring May 2027, with privacy protection.
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User review snapshots and scam warnings about justdone.ai
Collected user experiences describing fraudulent behavior and misleading billing.
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