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Domain Due Diligence

Report for Jetspizza.com

Report Date
October 20, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Jetspizza.com is a well-established pizza chain website with over one million monthly visitors and a strong presence mainly in the United States. It operates hundreds of locations across 20 states, offers Detroit-style pizza, wings, and salads, and maintains active engagement with customers through multiple social media platforms. The domain is secured with a valid SSL certificate and is hosted on reputable infrastructure, including Cloudflare and Amazon hosting. Although some customers report issues with order refunds and overcharges, these are typical for large food chains and have not been linked to systemic fraud or scams. Legal challenges relating to labor practices have occurred but do not affect the site's legitimacy for ordering food online.

Confidence Score
89%

Risk Insights

📈

Strong Traffic and Engagement

  • Site gets ~1.2 million visits monthly.
  • Visitors mostly from the United States.
  • High pageviews and time on site suggest user interest.
🛡️

Clear Contact and Security

  • Official emails and phone numbers are published.
  • Valid SSL certificates and Cloudflare DNS used.
  • No blacklist flags detected.
⚠️

Customer Service Complaints vs Fraud

  • Common refund and order issues reported.
  • No evidence of systematic scam activity.
  • Law suits relate to labor, not consumer fraud.

Contradictory Signals

Complaints stem from customer service problems rather than fraud. No systematic scam patterns.

Signal A: No reports of online fraud or scam

Signal B: Several customer complaints of money loss and poor refund handling

Category Scores

Red Flags & Warnings

  • Some customers report overcharges and delayed refunds which might cause dissatisfaction but are typical for food delivery services.

🔎 Detailed Checks & Analysis

Domain Age and Registrar

Score: 10/100
Passed

"Domain has no recent suspicious changes and is not near expiration."

Reason: Registered in 1996 with GoDaddy, indicating a longstanding, stable domain.

SSL and Security

Score: 10/100
Passed

"DNS records show usage of Cloudflare DNS servers for added security."

Reason: SSL certificate is valid and issued recently, supporting secure connection.

Blacklist and Scam Databases

Score: 10/100
Passed

"No related warnings or phishing reports found."

Reason: No presence on crypto scam nor Google Safe Browsing blacklists.

Reputation and Reviews

Score: 80/100
Passed

"Some complaints about refunds and order accuracy are typical for restaurant chains."

Reason: Reviews focus on customer service issues, not fraud or scam claims.

Contact Information

Score: 10/100
Passed

"Social media profiles verified and actively used for customer engagement."

Reason: Multiple official emails and phone numbers listed clearly on website.

Traffic and Usage

Score: 10/100
Passed

"Mostly US-based visitors consistent with physical store locations."

Reason: Over 1 million visits monthly indicate a popular and active website.

Legal Issues

Score: 50/100
Failed

"These are employment-related and separate from consumer fraud concerns."

Reason: Ongoing lawsuits related to labor practices exist but do not affect website trustworthiness.

Your Next Steps

  • 1

    Order carefully and keep records of transactions for reference.

  • 2

    If you experience issues with orders or refunds, contact Jet's Pizza customer service via official emails or phone numbers listed on the site.

  • 3

    Monitor bank statements for any unusual charges and report unauthorized transactions immediately.

  • 4

    Review online customer feedback for additional insights before placing large or repeat orders.

  • 5

    Avoid suspicious third-party offers or coupons not linked from the official website.

Evidence & Citations

🕵🏻 Keep investigating

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