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Domain Due Diligence

Report for Jdsports.co.uk

Report generated: Dec 11, 2025

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Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

jdsports.co.uk is the official site of JD Sports, a top UK sports fashion retailer with around 14 million monthly visits. It uses recognized technologies like Adobe Analytics and Amazon Hosting. The site ranks #3,012 globally and #118 in the UK in its category. Contact info, including customer care email and local phone numbers, is publicly listed. No blacklists or phishing threats appear in safety checks. However, customer reviews reveal significant complaints about online order delays, refunds, and poor customer service. JD Sports suffered a major 2023 data breach exposing ~10 million customers' personal data, increasing scam risks since. The brand faces ongoing scrutiny from UK competition authorities but is a legitimate retailer. Exercise caution with sensitive info and time-critical orders.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
80%

Risk Insights

🛠️

High Web Traffic & Legitimate Tech 🛠️

  • Around 14.4 million monthly visits.
  • Uses Adobe Analytics, Amazon Hosting, and multiple major payment services.
  • UK-focused traffic with strong brand presence.
⚠️

Significant Customer Service Complaints ⚠️

  • Frequent reports of delayed deliveries and lost orders.
  • Poor responsiveness in customer support channels.
  • Refund and return processing issues common in reviews.
🔒

2023 Data Breach Raises Scam Risks 🔒

  • Data breach affected ~10 million customers' personal details.
  • Phishing and social engineering attempts have increased.
  • Customers advised to monitor accounts and beware suspicious contacts.

Contradictory Signals

Good technical foundation contrasts with weak customer satisfaction and service reliability.

Signal A: Strong domain and tech signals; legitimate online retailer.

Signal B: Poor customer service and order fulfillment experiences reported by users.

Clean blacklist status does not eliminate elevated phishing vulnerability.

Signal A: No official blacklists or phishing detected by security scans.

Signal B: Data breach and resulting scam risk increase overall danger to customers.

Category Scores

Red Flags & Warnings

  • High volume of customer complaints about order delivery delays and poor customer service.
  • 2023 data breach compromising personal data of about 10 million customers increases risk of scams.

🔎 Detailed Checks & Analysis

Domain Technical and Traffic Profile

Score: 90/100
Passed

"Strong use of established technologies like Adobe Analytics and Amazon Hosting."

Reason: Domain uses reputable hosting, analytics, payment processing, and attracts ~14 million monthly visits mainly from the UK.

Safety and Blacklist Status

Score: 90/100
Passed

"Recent scans show clean safety profiles."

Reason: No blacklist or phishing threats detected by Google Safe Browsing and crypto scam sniffers.

Reputation Analysis from User Feedback

Score: 35/100
Failed

"Low average review scores and recurring negative themes in online feedback."

Reason: Many customer complaints about delivery, refunds, and customer service indicate moderate reputation risk.

Legal and Trademark Conflicts

Score: 80/100
Passed

"Company involved in legal disputes mainly on competition grounds, not fraud."

Reason: No trademark conflicts or signs of brand impersonation found.

Data Breach and Scam Risk

Score: 30/100
Failed

"Take caution with suspicious communications claiming to be from JD Sports."

Reason: Major 2023 breach exposed customer data; this results in elevated phishing risks.

Your Next Steps

  • 1

    Avoid sharing sensitive information in unsolicited communications claiming to be from JD Sports.

  • 2

    Access the site directly by typing jdsports.co.uk instead of following suspicious links.

  • 3

    Monitor accounts for unusual activity if you purchased between Nov 2018 and Oct 2020 due to the data breach.

  • 4

    Consider alternative retailers if making urgent or time-sensitive purchases to avoid potential order delays.

  • 5

    Use in-store returns when possible and be cautious with online customer support responsiveness.

Evidence & Citations

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