WebVetted
+ New  
Site icon
domain

Investigation & Evidence Report

Generated on Jan 18, 2026

Preview
Geo: unknown
Website: Site icon
Category: Domain
Recommendation
Caution
Overall Summary
Suspicious
  Why we think so? 

itemku.com is an established Indonesian marketplace founded in 2014, specializing in digital game keys, items, accounts, and gift cards. It attracts over 4.7 million monthly visits globally, mostly from Indonesia, and ranks #7,800 worldwide in traffic. The platform uses popular technologies including Amazon CloudFront for content delivery and multiple trusted payment options like PayPal and local services such as Alfamart and GoPay. It offers buyer protections such as escrow and 24/7 support, and maintains a valid SSL certificate issued by Amazon. However, user experiences vary widely; game top-ups and digital vouchers generally work well due to automation, but buying game accounts is riskier because the platform's seller verification is minimal. Multiple complaints highlight technical glitches, undelivered items, and difficulties with refunds, often related to inconsistent seller quality. Despite these issues, itemku.com is not blacklisted or flagged as a scam and holds neutral reputational signals with mixed reviews. Legal disputes are absent but consumer protection challenges exist due to the complex nature of virtual goods ownership. The service operates transparently behind the scenes with credible infrastructure and trust engines, but buyers should exercise caution, especially when dealing with individual sellers.

Confidence Score Our overall confidence rating for this entity based on public signals, activity, and risk checks.
68%

Risk Insights

🛡️

Secure Backend and Payment Systems

  • Uses Amazon Registrar and SSL certificates.
  • Leverages trusted content delivery networks.
  • Integrates multiple payment options including PayPal and local wallets.
⚠️

Mixed User Experiences

  • Frequent issues with seller reliability and refunds.
  • Automated product purchases more reliable than game accounts.
  • Customer support sometimes slow or biased.

No Blacklist Issues Detected

  • Clean status in crypto scam and phishing blacklists.
  • No Google Safe Browsing threats.
  • Site SSL valid and current.

Category Scores

Red Flags & Warnings

  • Numerous user reports of account fraud, undelivered items, and refund challenges due to low seller verification standards.
  • Technical glitches impact usability and transaction completion on website and app.

Detailed Checks & Insights

0-100 Scale

Domain age and registrar

Score: 90
Passed

"Older domains typically indicate established operations; registrar is reputable."

Reason: Domain itemku.com was registered in 2014 via Amazon Registrar, indicating a stable, aged domain with professional management.

Technical infrastructure

Score: 85
Passed

"Robust tech stack supports secure and reliable site operation."

Reason: Uses trusted technologies such as Amazon CloudFront, Amazon Hosting, Cloudflare, and multiple secure payment gateways.

Traffic and engagement quality

Score: 80
Passed

"Traffic mostly from Indonesia, matching marketplace focus."

Reason: High monthly visits (~4.8 million) with low bounce rate (~31%) and high pages per visit (~10) show engaged user base.

Blacklist and phishing status

Score: 90
Passed

"No technical red flags for fraud or malware detected."

Reason: No listings on crypto scam or phishing blacklists and clean Google Safe Browsing results.

User reviews and reputation

Score: 45
Failed

"Legitimate platform, but inconsistent enforcement and support lowers trust."

Reason: User reviews reveal mixed experiences, with significant complaints about seller quality and transaction issues.

Legal and regulatory risks

Score: 50
Failed

"Platform operates in complex legal environment with limited clear recourse."

Reason: No lawsuits reported but legal ambiguity on virtual goods ownership creates consumer protection concerns.

Your Next Steps

  • 1

    Carefully verify seller ratings and transaction histories before purchasing, especially for game accounts.

  • 2

    Prefer automated purchases like top-ups and digital vouchers to reduce risk.

  • 3

    Keep detailed records and communicate clearly with sellers and customer support.

  • 4

    Check the platform’s official contact emails like support@itemku.com for assistance.

  • 5

    Monitor for any suspicious communications or transaction irregularities.

Key Evidence & Citations

📌 More checks:

🕵🏻 Keep vetting

Community feedback

Not rated yet

0 reviews published

5 stars 0%
4 stars 0%
3 stars 0%
2 stars 0%
1 star 0%

Leave a review

Reviews

No public reviews yet. Be the first to share your experience.