Issuu.com (Domain) Investigation & Evidence Report
Generated on Jan 16, 2026
issuu.com
http://issuu.comWhy we think so?
issuu.com ranks among the top 5,500 globally and 3,500 in the US for Arts and Entertainment > Books and Literature, attracting over 13.8 million visits in December 2025. The site uses valid SSL certificates and reliable DNS and email infrastructure through recognized providers. Trademark records confirm "ISSUU" as a registered brand owned by Issuu, Inc., based in California. No phishing or scam blacklists report the domain, and Google Safe Browsing finds no risk. The site is active on major social media platforms but shares no direct contact emails. However, numerous user complaints online highlight serious concerns about billing, customer service, and subscription cancellation, especially after recent ownership changes. Issuu has faced multiple copyright infringement lawsuits, settled with major publishers to improve content moderation. Despite its technical legitimacy and recognized brand, ongoing customer dissatisfaction and legal disputes suggest caution.
Risk Insights
Strong Technical Setup 🛡️
- Valid SSL from a trusted authority
- Proper DNS and mail servers
- Consistent high traffic and engagement
Verified Brand Identity
- Multiple active trademarks under 'ISSUU'
- Corporate registration in California
- Trademark statuses are current and valid
Customer Service Concerns
- Widespread complaints on billing and cancellation
- Frustration with AI-based support systems
- Negative reviews surged post acquisition
Legal History
- Multiple copyright infringement settlements
- New policies after legal challenges
- No active lawsuits as of early 2026
Category Scores
Red Flags & Warnings
- High volume of user complaints about billing and support, many unresolved.
- Recurring legal issues related to copyright infringement settlements.
Detailed Checks & Insights
0-100 Scale
Domain Technical Validity
Score: 85
Domain Technical Validity
"Valid SSL from GlobalSign, DNS includes AWS nameservers; MX records for Google mail services confirmed."
Reason: SSL certificate is valid and issued by a reputable authority; DNS records and mail servers are properly configured.
Traffic and Usage Metrics
Score: 75
Traffic and Usage Metrics
"Over 13.8 million visits recorded in Dec 2025; bounce rate ~63%; average time on site around 100 seconds."
Reason: The domain maintains high monthly traffic with engagement metrics expected for a digital publishing platform.
Ownership and Brand Verification
Score: 80
Ownership and Brand Verification
"Multiple trademark registrations from USPTO under Issuu, Inc. based in California with status 'Live'."
Reason: Registered trademarks and known company addresses verify the legitimate business identity of Issuu, Inc.
Blacklist and Scam Detection
Score: 85
Blacklist and Scam Detection
"No indicators found in crypto scam sniffer, no matched threats in Google Safe Browsing database."
Reason: Domain is clear from phishing or malware blacklists and Google Safe Browsing risk warnings.
Customer Feedback and Reputation
Score: 20
Customer Feedback and Reputation
"Multiple platforms report low star ratings and unresolved customer service issues, especially post-acquisition."
Reason: Numerous customer complaints about unauthorized billing, support failures, and subscription cancellation difficulties.
Legal and Compliance Issues
Score: 40
Legal and Compliance Issues
"Lawsuits from major publishers settled with commitments to improve moderation; no active major unresolved cases."
Reason: The company has faced several copyright infringement lawsuits and settled with content owners recently.
Your Next Steps
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1
Review recent user reviews on platforms like Sitejabber and BBB before engaging with the service.
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2
Avoid providing payment details without understanding subscription terms clearly.
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3
Monitor for updates about customer service improvements or policy changes.
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4
If encountering billing or cancellation issues, document communication attempts for dispute purposes.
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5
Check trademark databases to verify brand legitimacy when unsure about related services.
Key Evidence & Citations
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SimilarWeb Traffic Analytics on issuu.com
⤷ Traffic rankings and engagement metrics data as of December 2025.
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Whois and DNS Records for issuu.com
⤷ Registrar and DNS information showing valid SSL certificate and email servers.
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USPTO Trademark Search Results for Issuu
⤷ Registered trademarks for 'ISSUU' belonging to Issuu, Inc.
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Crypto Scam Sniffer: Issuu.com Blacklist Status
⤷ No presence on crypto scam blacklists.
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Sitejabber Reviews and Complaints about Issuu.com
⤷ Aggregated user complaints highlighting billing and support issues.
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Summary of Legal Disputes Involving Issuu
⤷ Report on multiple copyright infringement lawsuits and settlements.
📌 More checks:
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