Irobot.com (Domain) Investigation Report
Generated on Feb 14, 2026
Why we think so?
irobot.com is the official website of iRobot Corporation, a well-known maker of robot vacuum cleaners and mops. The site attracts about 900,000 monthly visits, mainly from the US, and uses various advertising, analytics, and payment technologies from major providers like Amazon, Google, and Salesforce. Its domain is protected with valid SSL and managed by a reputable registrar, CSC Corporate Domains. iRobot has multiple active trademarks and a physical location in Pasadena, CA, with generally average Google ratings for its research division. However, it faces substantial customer service and product reliability complaints, especially regarding warranty disputes, delays, and defective units. Despite many complaints, it is not identified as a scam or blacklisted site. There are ongoing securities class action lawsuits related to business disclosures, alongside a recent small regulatory settlement over air cleaner certification in California.
Risk Insights
Domain Security is Solid 🛡️
- Valid SSL certificate issuance by Amazon ensures secure browsing.
- Multiple layers of DNS and TXT records confirm domain control.
Brand is Legally Protected
- Several active USPTO trademarks registered to iRobot Corporation.
- Trademark status supports authentic brand identity.
Customer Complaints Affect Reputation
- Many complaints highlighted on BBB and consumer forums.
- Common issues include warranty problems and customer service delays.
Category Scores
Red Flags & Warnings
- High volume of customer complaints about service delays, warranty denials, and product failures.
- Google Places reviews for corporate location have low ratings (2.9/5).
Detailed Checks & Insights
0-100 Scale
SSL certificate validation
Score: 90
SSL certificate validation
"SSL is current and properly issued, contributing to secure communications."
Reason: Domain uses a valid SSL certificate issued by Amazon RSA 2048 M01 valid from Oct 2025 to Nov 2026.
Domain technology stack analysis
Score: 85
Domain technology stack analysis
"Tech usage typical for established e-commerce brands, indicating authenticity."
Reason: Website employs numerous legitimate commercial technologies for advertising, analytics, and commerce (Amazon, Adobe, Google platforms).
Blacklist and scam check
Score: 95
Blacklist and scam check
"Domain is clean from known blacklist or phishing threats."
Reason: No entries on crypto scam or phishing blacklists; Google Safe Browsing reports no risk.
Trademark and brand verification
Score: 88
Trademark and brand verification
"Trademarks validate brand ownership and reduce impersonation risk."
Reason: Multiple trademarks for IROBOT owned by iRobot Corporation, with live registrations.
Business location and presence
Score: 70
Business location and presence
"Physical presence confirms legitimacy but customer sentiment is mixed."
Reason: Corporate HQ located at Pasadena, CA with Google listing, but customer rating is relatively low (2.9/5).
Reputation through consumer reviews
Score: 60
Reputation through consumer reviews
"Reputation concerns advise caution, especially regarding customer support experience."
Reason: Widespread customer complaints focus on service and product issues; no confirmed scams but service problems affect trust.
Legal disputes and regulatory risks
Score: 70
Legal disputes and regulatory risks
"Legal actions reflect corporate governance issues, not site legitimacy."
Reason: Several pending securities lawsuits and a regulatory settlement noted but unrelated to fraud or consumer safety.
Your Next Steps
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1
If purchasing or seeking support, verify purchase from authorized sellers and review warranty terms carefully.
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2
Use contact emails such as investorrelations@irobot.com for official inquiries or escalation.
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3
Check Better Business Bureau and consumer forums for the latest user experiences before large purchases.
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4
Monitor legal case updates if concerned about corporate governance or investment risks.
Key Evidence & Citations
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SimilarTech iRobot Domain Analysis
⤷ Shows domain traffic, technologies, and category data.
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SimilarWeb Domain Analytics for iRobot
⤷ Detailed traffic and engagement metrics.
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iRobot Official Website Contact Information
⤷ Extracted verified emails and social profiles.
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WHOIS, DNS, and SSL Certificate Info for irobot.com
⤷ Registrar and domain security details.
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USPTO Trademark Search for IROBOT
⤷ Registered trademarks proving brand ownership.
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Google Places Business Reviews
⤷ Business location and customer ratings.
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iRobot Customer Complaints and Reviews Summary
⤷ Details on consumer service issues and reputation.
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iRobot Securities Class Action Lawsuits
⤷ Pending investor lawsuits related to corporate disclosures.
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