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Domain Due Diligence

Report for Intermexonline.com

Report Date
October 7, 2025
Recommendation
Proceed
Overall Summary
Safe
  Why we think so? 

Intermex (intermexonline.com) appears to be the web presence of International Money Express — a longstanding remittance provider and public company. The domain was registered in 2001, serves ~34k monthly visits (mostly U.S. users), publishes investor and press announcements, exposes customer contact emails and phone numbers, and runs standard security tooling (DigiCert SSL, Cloudflare/Akamai). Public-data checks show no Google Safe Browsing or crypto-scam listings. There are customer complaints typical for money-transfer services and a recorded TCPA text-message lawsuit, so exercise normal caution with transfers and follow the site’s fraud-prevention guidance.

Confidence Score
79%

Risk Insights

🛡️

Established remittance operator

  • Domain registered in 2001 and company appears in recent press.
  • Public contact points (emails, phones) increase verifiability.
✅

No blacklist detections

  • Google Safe Browsing and crypto-scam checks returned no matches in the evidence set.
  • Technical stack includes enterprise CDNs and analytics.

Contradictory Signals

The company is legitimate and active, but its terms and past complaints mean transactions still carry user-side risk if recipients are fraudulent.

Signal A: High business validity (public company, press, traffic)

Signal B: Consumer complaints and liability-shifting terms

Category Scores

Red Flags & Warnings

  • Terms of service shift liability to users and warn that fraudulent transfers may not be refundable.
  • Consumer complaints and at least one documented TCPA class-action suit (unsolicited texts), indicating past operational/legal friction.

🔎 Detailed Checks & Analysis

Domain age and WHOIS

Score: 90/100
Passed

"A 2001 registration date provides a long history that reduces the likelihood of a fly-by-night scam; ownership details are redacted in public WHOIS, which is common with privacy/Cloudflare registrar setups."

Reason: Domain registered in 2001 and records show an established registration.

SSL / TLS validity

Score: 90/100
Passed

"Site uses a trusted TLS certificate (DigiCert), which secures user connections and is typical for financial services."

Reason: Valid DigiCert certificate in place and currently valid at time of check.

Traffic & engagement

Score: 80/100
Passed

"Traffic levels and multi-page sessions suggest active use; the US is the leading traffic source which aligns with the company’s market."

Reason: Site reports ~34k monthly visits with multi-page sessions, indicating real user activity.

Public presence & news

Score: 85/100
Passed

"Recent press and investor communications (earnings, product launches) point to an ongoing corporate entity rather than an isolated site."

Reason: Company appears in multiple news releases and investor notices (2024–2025).

Contact & support details

Score: 80/100
Passed

"Public emails and phones (including investor contact) help verify operations; still confirm by calling listed numbers for critical transactions."

Reason: Support emails and phone numbers are published on the site.

Blacklist / phishing detection

Score: 88/100
Passed

"Scans show no active blacklist or phishing flags in the pulled data, reducing immediate technical risk indicators."

Reason: No matches on Google Safe Browsing and crypto-scam blacklist scans.

Trademark / brand misuse

Score: 70/100
Passed

"A quick USPTO element search returned no matches for the domain string; deeper trademark checks by brand/mark would be needed for a full clearance."

Reason: No conflicting USPTO trademark records for the exact domain string were found in the quick search.

Consumer complaints & legal history

Score: 60/100
Failed

"Negative reviews and a TCPA class-action complaint suggest some historical friction on communications and customer experience; these are not definitive fraud signals but warrant caution."

Reason: There are documented consumer complaints and at least one TCPA-related suit, which are operational risk signals.

Your Next Steps

  • 1

    Verify contact details by calling the published customer support number (305-671-8000) before sending large transfers.

  • 2

    Use official channels (site, app, listed phone numbers) and avoid responding to unsolicited messages asking for transfers.

  • 3

    If you suspect fraud, follow Intermex’s published security tips and file a report with their compliance contacts; keep transaction receipts.

  • 4

    For high-value or unusual transfers, consider contacting regulatory bodies or your bank to confirm protections and possible dispute processes.

Evidence & Citations

🕵🏻 Keep investigating

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